People & Culture Agent

The People & Culture Agent supports the Human Resources function by helping create a positive employee experience, maintaining HR processes, supporting employee engagement, and ensuring that people-related policies and procedures are followed. The role acts as a key point of contact for employees and assists with recruitment, onboarding, employee relations, HR administration, and workplace culture initiatives.

Key Responsibilities

• Support day-to-day HR and People & Culture operations.

• Assist with recruitment, candidate screening, interviews, and hiring processes.

• Coordinate employee onboarding, orientation, and offboarding.

• Maintain accurate employee records and HR documentation.

• Respond to employee questions regarding HR policies, benefits, leave, and company procedures.

• Support employee engagement, recognition, and team-building initiatives.

• Assist with performance management and employee development programs.

• Help organize training, workshops, and internal HR activities.

• Support employee relations and escalate complex issues to HR management when necessary.

• Ensure HR policies and procedures are communicated and consistently applied.

• Prepare HR reports, employee data, and administrative documentation.

• Assist with payroll-related information and attendance/leave records.

• Support company culture initiatives and promote a positive, inclusive workplace.

• Maintain confidentiality of employee and company information.

• Ensure HR practices comply with applicable employment laws and company policies.

• Bachelor’s degree or diploma in Human Resources, Business Administration, or a related field.

• HR certification such as CIPD, SHRM, or equivalent is an advantage.

• 2–4 years of experience in Human Resources, People & Culture, or a similar role.

• Experience in recruitment, onboarding, employee relations, and HR administration.

• Experience using HRIS or HR management systems is preferred.

• Previous experience in a multicultural or fast-paced environment is an advantage.

• Strong interpersonal and communication skills.

• Excellent organization and time-management abilities.

• High level of confidentiality and professionalism.

• Empathetic, approachable, and employee-focused.

• Strong problem-solving and conflict-resolution skills.

• Good understanding of HR policies and employment practices.

• Attention to detail and accurate record-keeping.

• Ability to work independently and as part of a team.

• Proficiency in Microsoft Office and HR software.

• Fluent English; additional languages are an advantage.

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.

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Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding