Quality Assurance Specialist (Logistics/Supply Chain)

Key Responsibilities

• Develop and maintain quality assurance processes across warehouse, transportation, and last-mile delivery operations.
• Conduct audits, inspections, and SOP compliance reviews.
• Monitor quality KPIs, investigate incidents, and perform root cause analysis (5 Whys, Fishbone).
• Drive corrective and preventive actions (CAPA) and continuous improvement initiatives.
• Prepare quality reports and dashboards using Excel, Power BI, or Tableau.
• Support ISO 9001 quality management activities, customer audits, and compliance reviews.
• Collaborate with cross-functional teams to improve operational quality and customer satisfaction.

Requirements

• Diploma or Degree in Logistics, Supply Chain, Quality Management, Engineering, Business, or a related field.
• Minimum 2 years of experience in Quality Assurance, Quality Management, Logistics, or Supply Chain.
• Knowledge of ISO 9001, CAPA, audit processes, and SOP compliance.
• Proficient in Microsoft Excel; experience with Power BI, Tableau, WMS, or ERP systems is an advantage.
• Strong analytical, communication, and stakeholder management skills.

Interested applicants, please click “Apply Now” or email your detailed resume (MS Word or PDF) to: ••••@tempserv.com.sg

Tempserv Pte Ltd

EA License No: 06C3745

Consultant: Chuah Siew Ping/EA Personnel No: R24123260

TEMPSERV PTE. LTD.

We are a rapidly expanding recruitment firm that delivers reliable manpower solutions to meet our clients' needs. Established in 2005, we've been catering to a rich diversity of corporations in various business fields: banking, manufacturing, IT and healthcare etc.

We pride over our diverse recruitment categories under the three main themes: Temporary & Contract, Permanent Placement and Executive Recruitment.