Waiter/Waitress - Fairmont The Red Sea (Saudi Only)

Guest Service Excellence

• Provide courteous, professional, and efficient food and beverage service at all times.

• Anticipate guest needs, preferences, and expectations to exceed satisfaction.

• Present menus proactively and provide detailed explanations of dishes and beverages.

• Maintain strong product knowledge, including menu items, daily specials, and beverage offerings.

• Handle guest feedback professionally and report any concerns to the Manager on Duty.

Operations

• Serve and clear food and beverage items in a timely and unobtrusive manner.

• Ensure tables are properly set, cleared, and reset according to service standards.

• Support team members with food running, table service, and station refills.

• Act as a link between Front of House and Back of House to ensure smooth service flow.

• Follow opening and closing checklists to ensure seamless operations.

• Maintain cleanliness and organization of service stations at all times.

• Support daily financial targets and operational goals of the outlet.

• Follow all financial handling procedures as per company guidelines.

• Maintain compliance with LQA, Forbes, and guest satisfaction benchmarks.

• Ensure full compliance with HACCP and FIFO standards.

• Follow all health, safety, and emergency procedures, including evacuation protocols.

• Report hazards and maintenance issues through the appropriate systems.

• Maintain effective communication with colleagues and management.

• Attend all briefings, meetings, and training sessions as required.

• Support other departments when needed and contribute to overall hotel operations.

• Uphold grooming and presentation standards at all times.

• Perform any additional duties or special projects assigned by management.

• Demonstrate accountability and ownership within the workplace.

• Contribute to sustainability initiatives and responsible operational practices.

This position is open to Saudi Nationals only.

Experience & Education

• Minimum of 1–2 years of experience in a similar role, preferably within a luxury hospitality environment.

• High school diploma or equivalent preferred.

Skills & Competencies

• Strong communication skills in English; additional languages are an advantage.

• Excellent interpersonal and guest engagement skills.

• Ability to work efficiently in a fast-paced, high-pressure environment.

• Strong attention to detail and commitment to service excellence.

• Ability to work collaboratively within a diverse team.

• Good time management and multitasking abilities.

• Well-groomed, professional appearance and positive attitude.

• Flexibility to work various shifts, including weekends and public holidays.

• Knowledge of food safety, hygiene, and service standards.

• Experience working with LQA, Forbes standards, or similar luxury benchmarks is an advantage.

Why join Fairmont The Red Sea?

• Be part of one of the most prestigious luxury hospitality destinations in the region.

• Competitive salary and benefits package.

• Accommodation, meals, and transportation provided.

• Opportunities for career growth and development within Accor’s global portfolio.

• Access to learning and development programs tailored to your career path.

• Employee benefit card offering discounted rates across Accor properties worldwide.

• A dynamic and inspiring work environment focused on excellence and innovation.