Pool Technician

Main Duties and Responsibilities

The Pool Technician is responsible for the comprehensive operation, maintenance, and management of all swimming pool systems and facilities to the highest professional standards. Key responsibilities include:

• Demonstrate thorough expertise in swimming pool operation principles, water treatment, filtration, circulation, and chemical dosing systems, applying this knowledge consistently in practice

• Operate, monitor, and maintain all pool equipment, including pumps, filters, heaters, dosing systems, and circulation systems to ensure optimal performance

• Conduct systematic inspections and troubleshooting of pool systems and equipment to guarantee safe and efficient operation at all times

• Perform rigorous water testing using designated equipment and maintain precise chemical balance, including chlorine, pH, and alkalinity levels in accordance with regulatory standards

• Maintain all pool equipment, tools, and testing devices in a clean, safe, and fully operational condition

• Ensure the highest standards of cleanliness and hygiene throughout swimming pools, pool decks, drains, plant rooms, and surrounding areas

• Handle, store, and utilise pool chemicals safely and responsibly in full compliance with hotel procedures, manufacturer specifications, and health and safety legislation

• Execute major and minor maintenance requests with precision, completing all documentation and returning job sheets to the Engineering Office promptly

• Support the Engineering team in maintaining all swimming pool facilities to ensure continuous operational excellence and adherence to hotel standards

• Address pool-related guest complaints, safety concerns, and operational issues with immediate attention and appropriate corrective action

• Participate actively in new pool equipment installations, upgrades, and improvement projects as assigned

• Maintain accurate and comprehensive records of water testing, chemical usage, equipment inspections, maintenance activities, and corrective measures

• Ensure full compliance with hotel policies, OSM requirements, and all applicable health, safety, and environmental regulations

• Report equipment defects, abnormal water readings, leaks, and operational concerns to the Engineering Supervisor without delay

• Complete personal daily job records with accuracy and maintain them ready for inspection

• Undertake cross-training in other Engineering disciplines as directed

• Execute any additional duties and responsibilities as reasonably assigned

Planning and Organisation

• Demonstrate exemplary teamwork and cooperation during all pool maintenance, inspection, and repair activities

• Establish and maintain a professional, safe, and organised working environment within the team

• Identify and recommend improvements to methods, systems, and procedures to enhance efficiency, water quality, safety, and guest satisfaction

• Mentor and instruct team members by sharing relevant technical knowledge and expertise

• Maintain comprehensive knowledge of all hotel facilities and activities relevant to Engineering and pool operations

• Uphold professional grooming and appearance standards at all times

• Attend all scheduled training programmes and professional development sessions

• Demonstrate full cooperation and respect within the Engineering team and across all departments

• Analyse operational problems systematically and formulate effective action plans to ensure timely completion of work to the highest quality standards

Operations

• Execute all assigned pool maintenance and operational tasks independently to the highest professional standards

• Respond immediately to all issues and concerns relating to pool equipment, water quality, hygiene, and safety

• Maintain appropriate stock levels of pool chemicals, testing materials, cleaning equipment, tools, and spare parts, reporting replenishment requirements promptly

• Adhere strictly to the daily task list and ensure completion of all assigned pool maintenance activities within required timeframes

• Conduct regular and thorough inspections of pool areas and equipment, identifying any additional maintenance, cleaning, or safety requirements

• Assess and address all guest safety, pool facility, and operational requirements proactively

• Maintain meticulous records of all water testing, chemical usage, equipment inspections, maintenance activities, and corrective actions

• Ensure all pool operations comply fully with hotel policies, OSM requirements, and applicable health, safety, and environmental standards

• 1 to 2 years' experience operating and maintaining swimming pool systems in a 5-star hotel or similar hospitality environment

• Proven knowledge of pool water treatment, filtration, circulation, and chemical dosing systems

• Demonstrated understanding of pool water quality, chemical balance, and health, safety, and environmental compliance requirements

• Ability to conduct systematic testing of pool water and equipment, maintaining accurate records of results

• Strong problem-solving and analytical skills with the ability to identify and resolve pool equipment and water-quality issues

• Excellent teamwork and communication skills, with the ability to coordinate effectively across Engineering and other departments

• Familiarity with Operational Standards Manual (OSM) requirements and industry best practices

Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.