Engineer/Incident Management

Job Description We are seeking a technical SOC Specialist with 3-5 years' experience to drive high-level incident response and threat detection within our 24/7 Security Operations Center. This role is responsible for the full incident lifecycle—from initial triage and traffic analysis to host recovery and remediation. The ideal candidate combines deep knowledge of Windows/Linux environments with the ability to design automated SOAR playbooks that enhance our defensive posture.

Responsibilities Incident Management & Response

• Real-Time Monitoring: Provide continuous 24/7 oversight of security events and alerts.
• Triage & Prioritization: Manage and categorize alerts from SIEM, Anti-DDoS, and other security solutions based on urgency and risk.
• Incident Response Operations: Lead technical response activities, including host triage, containment, and recovery.
• Remediation & Analysis: Conduct remote system analysis and implement remediation efforts using strong correlation skills.
• Lifecycle Management: Maintain the full incident response lifecycle and ensure all actions adhere to established SLAs (Service Level Agreements).

Security Automation & Intelligence

• SOAR Optimization: Identify opportunities for automation in manual workflows and design automated playbooks and modules in the SOAR platform.
• Threat Analysis: Apply a detailed understanding of the MITRE ATT&CK Framework to identify and map attacker techniques.
• Threat Intelligence: Analyze global threat landscapes, including cyber threat intelligence, new vulnerabilities, and exploit code to stay ahead of adversaries.
• Vulnerability Assessment: Study vulnerabilities and provide technical recommendations for corrective actions and reporting.

Technical Expertise & Maintenance

• Platform Mastery: Maintain deep knowledge of Security Technologies, Operating Systems (Windows & Linux), and deep-packet analysis tools like Wireshark.
• Log Analysis: Utilize extensive experience in log correlation and analysis to detect and investigate suspicious patterns.
• Incident Documentation: Ensure all findings, communication, and mitigation steps are thoroughly recorded in the ticketing system.

Qualifications BSc in Computer Science, Electrical/Computer/Software Engineering.

Mandatory : SIEM Based Trainings, FortiSOAR Training

Preferred : GCIH Certified, Incident Handler Training, Linux+, Security+, CCNA, CCNA Security, FortiSOAR Certification

• Thorough experience in Security Operations Center environment.
• Experience in handling Cyber Security Incidents.
• Experience with SIEM technologies such as ArcSight, Microsoft Sentinel, etc. and Threat Intelligence Platform.
• Expertise in gauging automation potential in SOC manual processes/workflows and designing their transformation into automated SOC/IR playbooks and Modules within FortiSOAR.
• Understanding the global threat landscape by analyzing cyber threat intelligence.
• Extensive experience in Incident Response activities and skilled in Log Analysis.
• Ability to write and execute complex queries using KQL (Kusto Query Language)
• Experience with Anti-DDoS solutions, preferably at a Service Provider level.
• Monitoring experience of security tools like SIEM, Anti-DDoS, IPS, EDR, firewalls, and MFA systems.
• Flexible to work in shifts and willing to assist team overtime if needed.
• Sound understanding of common network services (Web, Mail, FTP, DNS etc.), network vulnerabilities and network attack patterns.