IT Service Technician (all genders welcome)

Location: Dresden - Radebeul

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What you can expect

We are looking to strengthen our team at our Radebeul location with an

IT Service Technician (all genders welcome) RESPONSIBILITIES:

• Providing on-site IT support for users at the Dresden location
• Installation, configuration, maintenance, and updates of IT systems, software, and IT infrastructure
• Server room tasks (e.g., network work, hardware work, cabling, basic checks)
• Analysis and resolution of issues (1st and 2nd level)
• Proactive monitoring of systems and services to prevent outages
• Compliance with and implementation of IT and IT security policies
• Identification of vulnerabilities and implementation of appropriate security patches
• Creation, maintenance, and provision of technical documentation
• Comprehensive documentation of systems, changes, and processes
• Planning, management, and implementation of IT projects and rollouts
• Support for existing ROSEN locations in Germany

What you will bring

To become part of the ROSEN family , you demonstrate strong teamwork skills and the willingness and ability to interact productively and constructively with colleagues. You also bring the following:

• A completed apprenticeship as an IT specialist in system integration or a comparable qualification
• Professional experience with a relevant focus is desirable
• In-depth knowledge of Microsoft desktop operating systems
• An analytical, structured, and solution-oriented approach to work
• A high degree of commitment, reliability, and interest in complex systems, as well as the ability to organize your work independently and assess the risks of your own actions
• Proactive initiative toward continuous professional development and a willingness to learn new technologies
• Strong customer focus and the ability to communicate technical matters clearly and in a service-oriented manner
• Fluency in spoken and written German and English
• Willingness to work on-site in the office 4–5 days a week

What we offer

• Development opportunities and career opportunities in a global, innovative and long-term oriented group of companies with family character
• Flexible working hours & working time accounts
• An open, informal corporate culture, where we celebrate success with social events
• Compatibility of work and family through our company-owned bilingual day care center ROKIDS as well as our bilingual elementary school ROBIGS (optional: day care during the holiday)
• Employer funded pension and capital accumulation benefits
• Company Restaurant (only in Lingen) and fresh fruit is available daily
• Various in-house sports activities (EGYM Wellpass and other offers)
• Attractive leasing offers for IT-products and bikes for private use
• Corporate Benefits - employee offers in changing online shops at top conditions

Who we are The ROSEN Group is a leading global provider of cutting-edge solutions in all areas of the integrity process chain. Since its beginnings as a one-man business in 1981, ROSEN has grown rapidly and is today a technology group that operates in more than 110 countries with over 4,000 highly qualified employees.

ROSEN’s products and services:

• Inspection of critical industrial assets to ensure reliable operations of the highest standards and effectiveness
• Customized engineering consultancy providing efficient asset integrity management
• Production and supply of customized novel products and systems
• Market-driven, topical state-of-the-art research and development providing “added-value” products and services

For more information about the ROSEN Group, go to www.rosen-group.com.

Do you have any questions?

Anna Reifschneider

Recruitment