CKSA-Credit Control Team Leader-Riyadh(Saudi National Only)

• Leading the whole credit control operations in Abu Dhabi, including managing relationship with customers and lead decision maker when it comes to credit control
• Supervise 1 collector and develop him to be an assistant credit control specialist
• To ensure customer records are maintained in an accurate and timely manner.
• To ensure collections are picked up in a logistically efficient manner.
• To support the Credit Control Manager to meet collection objectives set by Financial Controller .

Interpersonal Skills

• High sense of responsibility, motivation and drive for results
• Confident and able to take independent decisions as appropriate
• Very high negotiation and problem solving skills
• Good team player.
• Able to work in a multicultural environment.
• Attention to detail and accuracy for working with computers and figures.
• Able to communicate clearly and effectively with individuals at all levels.

Previous Experience, Education, Job Learning

• Practical “hands-on” exposure to an account collections environment with a high volume of customers in Abu Dhabi (5 years minimum).

• Strong organizational skills when dealing with large amounts of data.

• Effective analytical skills regarding reconciliations.

• Fluency in written and spoken English and Arabic ( essential ).

• High level of written and spoken communications ( essential ).

• Professional appearance, attitude and communication style.

• Familiarity with MS Office, Email and Internet ( essential ).

• Familiarity with ERP Systems.

• Leading the whole credit control operations in Abu Dhabi. Responsibility over credit control, accounts receivable and collection related to Canon Emirates - Abu Dhabi Branch.

• Full ownership over all AR KPIs in Abu Dhabi, including overdues management and cash, ensuring to drive for efficiency and improvement vs. previous year

• Supervise 1 collector and develop him to be an assistant credit control specialist

• Lead contact point for the branch manager and AMs in Abu Dhabi, involved in structuring new deals, resolving conflicts and collecting overdues

• Frequent contact with customers regarding their accounts including follow-up on payments, statements, reminders and Dunning letters.

• Receipts data entry into ERP.

• Customer Accounts reconciliation.

• Customer balance and Accounts Receivable sub-ledger reconciliation.

• Coordinate distribution of invoices and statements to customers.

• Coordinate the Collector’s collection of payments from customers.