Senior Manager, Strategic Account Management

We’re looking for a highly driven and motivated Senior Manager, Strategic Account Management for our Marketplace team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Lead, Account Management.

Responsibilities:

• Manage and expand relationships with existing clients and proactively identify further new business opportunities

• Achieve and exceed on weekly and monthly KPIs

• Maintain and grow the revenue and gross profit of each account

• Keep the platform fresh by implementing creative marketing initiatives

• Construct and negotiate commercial offers which meet expectations of foodpanda, business partners and customers

• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards

• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market

• Use and create management reports to assess performance of vendors

• Prepare weekly/monthly financial & performance reports for internal and external review

• 5 to 7 years’ experience within an Account Management role preferable

• Proven track record of Account Management or Territory Sales with B2B sales experience, preferably in eCommerce for FMCG brands

• Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer

• Strong relationship builder, has a positive attitude and is a team player

• Highly driven, self-motivated, target oriented, resilient and tenacious

• Customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn

• Strong analytical skills, makes well judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas

• Has a flexible approach, thrives under pressure and enjoys working in a fast paced environment

• Highly organised and plans and prioritizes work effectively