IT Support

Job Summary

IT Admin support for Customer's ATFM in charge of customer's Day to Day operation in processing SR and Assisting EUSS Team in managing user request.

Responsibilities | CORE

• Raise request to facilitate Whole-of-Government (WOG) Public Key Infrastructure (PKI) Certificate Issuance

• Creation, modification, and management of generic AD accounts

• Administration of shared mailboxes, including creation, permission setting, and ongoing management

• Process and resolve standard SRs through the designated ITSM system in accordance with the agreed SLA’s

• Manage the Personal Security Manager (PSM) Issuance

• Coordinate the issuance and Clean/Travel Laptop as required by the agency

• Perform User Access Management (UAM) which mainly includes the following (Provisioning/Deprovisioning/updating) of user accounts

• Execute TY common administrative tasks as defined and required by the agency

• Diploma or degree in Information Technology, Computer Science, or a related field

• Experience with system administration and IT support functions

• Strong written and verbal communication skills

• Attention to detail and adherence to corporate communication standards

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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