Application Engineer/ Administrator

• Application installation, configuration and administration in production and non-production environments;

• Application monitoring, performance tuning and continuous improvement of the efficiency and quality of service;

• Applications support and maintenance activities such as incident, change, release and problem resolution;

• Writing and validating application procedures manuals, including troubleshooting guides, backup and restore plans;

• Automating administrative procedures for recurring system administration activities and provide installation and technical support documentation where required;

• Contributing to the structuring, maintenance and development of the technical knowledge base supporting the ICT Operations activities;

• Reporting on application availability, performance, capacity and overall usage where required.

Mandatory:

• Bachelor's degree plus 10 year's of relevant experience.

• A minimum of 6 years of experience working as an IT professional in mid/large IT infrastructure environments, including deployment, support and maintenance of applications.

• A minimum of 5 years of experience working as an IT professional in the area of application administration

• A minimum of 2 years of experience with micro-services, container orchestration and container-based stacks such as Docker or Kubernetes

• A minimum of 2 years of experience administering and supporting Elasticsearch

• A minimum of 5 years of experience working with enterprise Microsoft or Linux server solutions

• Good knowledge of the deployment and administration of Elasticsearch clusters

• Good knowledge of micro-services, container orchestration and container-based stacks using Kubernetes, Helm charts, Docker and Rancher

• Good knowledge of configuration management concepts and technologies (e.g. Puppet, Ansible, Chocolatey)

• Good knowledge of shell and/or PowerShell scripting

• Good knowledge of ITIL, including the incident, change and release management processes

Advantageous:

• Good knowledge of DEVOPS.

• Good knowledge of relational databases (e.g. MS SQL, PostgreSQL) and how they interact with applications.

• Good knowledge of Kong API Gateway.

• Good knowledge of Public or Hybrid Cloud services and solutions (Azure or AWS)

• Certifications in the above-mentioned technologies