Butler (Female - Russian Speaker)

We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our discerning guests, ensuring their comfort and satisfaction throughout their stay.

• Anticipate and fulfill guests' needs with the utmost attention to detail and discretion

• Manage guest requests efficiently, including packing/unpacking, laundry services, and personal shopping

• Coordinate with various departments to ensure seamless service delivery

• Maintain an organized and immaculate environment in guest suites and common areas

• Prepare and serve meals, snacks, and beverages as required

• Assist with event planning and execution for private functions

• Handle guest correspondence and manage schedules as needed

• Ensure all service standards are met and exceeded consistently

• Maintain accurate records of guest preferences and special requirements

• Collaborate with team members to create a positive and luxurious guest experience

• Adapt to changing situations and guest needs with flexibility and professionalism

• Proven experience as a Butler or in a similar high-end hospitality role

• Exceptional communication and interpersonal skills

• Strong attention to detail and ability to anticipate guests' needs

• Proficiency in etiquette, protocol, and luxury service standards

• Ability to maintain discretion and confidentiality at all times

• Excellent time management and organizational skills

• Problem-solving abilities and quick decision-making capabilities

• Physical stamina to stand for extended periods and lift up to 25 pounds

• Flexibility to work a rotating schedule, including weekends and holidays

• Professional appearance and demeanor

• Ability to work effectively in a multicultural environment

• Basic computer skills for guest correspondence and record-keeping

• Fluency in English; knowledge of additional languages is a plus