Presales Consultant – AVAYA & Unified Communications

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Your Opportunity at Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Here, we believe we grow further, together – empowering talented people to innovate, lead, and create meaningful impact while shaping the future of technology.

The Impact You'll Make:

As a Presales Consultant – AVAYA & Unified Communications, you'll play a critical role in helping customers transform the way they communicate, collaborate, and engage. You will act as a trusted technical advisor, partnering with sales teams, vendors, and customers to design innovative communication and collaboration solutions that solve complex business challenges and support digital workplace transformation across the UAE market.

Key responsibilities include:

• Engage with customers to understand business objectives, communication strategies, and collaboration requirements.

• Design and position end-to-end Unified Communications, Contact Center, Collaboration, and Meeting Room solutions that align with customer needs.

• Deliver technical presentations, solution demonstrations, workshops, and proof-of-concept engagements.

• Collaborate with internal sales teams to develop technical proposals, solution architectures, BOMs, and customer-facing recommendations.

• Provide pre-sales technical expertise throughout the sales cycle, ensuring successful solution positioning and customer confidence.

The Expertise You'll Bring:

• Experience in a Presales, Solutions Consulting, or Technical Advisory role within Unified Communications, Voice, Collaboration, Contact Center, or Workplace Technologies.

• Strong knowledge of AVAYA solutions, enterprise telephony, contact center platforms, collaboration tools, conferencing technologies, and hybrid workplace solutions.

• Proven ability to analyze customer business and technical requirements and translate them into scalable, value-driven solutions.

• Strong presentation, consulting, and stakeholder management skills, with the ability to engage both technical and business audiences.

• Relevant industry certifications and experience supporting enterprise communication and collaboration projects are highly valued.

Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution.

If you're enthusiastic, motivated, and ready for a new challenge, we'd love to hear from you. We encourage applications from people of all backgrounds, experiences, and identities, even if your experience doesn't match every qualification.

Let's shape tomorrow.

Your ambition empowers tomorrow's technology, today.

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