Sr. People & Culture Operations Manager (m/w/x)

About Grover

Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops, and wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste.

We are looking for an enthusiastic Senior People & Culture Operations Manager to join the People team at Grover, full-time and minimum 3 days per week (Tuesday-Thursday) at our Berlin HQ. 

Reporting directly to our Director of People & Culture, you would lead our People admin & operations team and own the operational backbone of our People function. This role is the go-to owner for payroll, HRIS, people reporting, and process documentation, making sure the fundamentals run smoothly, accurately, and at scale as the company grows.

🎯  What you will contribute:

Team Leadership & Employee Lifecycle:

• Manage and develop 1-2 People Admin/Operations team members, setting priorities and ensuring accurate, timely delivery

• Act as escalation point for complex payroll, HRIS, and compliance questions

• Own employee lifecycle management (onboarding to offboarding) with clear, documented processes

• Payroll:

• Own end-to-end payroll (GmbH & EOR) with finance and external providers

• Manage payroll compliance (tax, social security, benefits) across jurisdictions

• Handle payroll audits, reconciliations, and year-end processes

• HR Admin Tech Management:

• Own the HR Admin tech, including HRIS platform: data accuracy, configuration, workflows, permissions, and integrations. As well as the Admin ticket system and workflows in cooperation with IT

• Drive system improvements, automations, and new features

• People Reporting & Analytics: 

• Own people reporting (headcount, turnover, DEI, org changes) and dashboards for leadership

• Handle ad-hoc data requests from People, Finance, and Leadership 

• Documentation & Process:

• Own People policies, SOPs and employee-facing guides, keeping them current with legal/regulatory changes

• Standardize and improve People ops processes for efficiency and scale

• Compliance & Continuous Improvement:

• Ensure compliance with local labor law and data protection (GDPR)

• Automate manual processes and improve employee experience 

• Partner with Finance, Legal, and IT on audits and system projects 

🤝 What you bring:

• 4+ years in People/HR Operations, including 1-2 years in a leadership/people management role within German-based companies (100+ local employees). Startup or scale-up experience is a strong plus.

• Hands-on experience managing and running German payroll processes - whether in-house or seamlessly alongside external service providers.

• Solid working knowledge of German labor law, data privacy (GDPR), and payroll compliance requirements.

• Strong proficiency with HRIS platforms (e.g., Personio, HiBob, Workday, BambooHR) and a forward-thinking mindset using AI tools and automation to streamline workflows, eliminate manual admin, and scale HR operations.

• Comfortable building reports, auditing data integrity, and translating People metrics into meaningful operational insights.

• A natural knack for designing, documenting, and scaling clear processes to turn complexity into structured workflows.

• Exceptional attention to detail, maintaining strict accuracy and confidentiality with sensitive employee data.

• Ability to break down complex administrative, legal, or payroll topics into simple, digestible guidance.

• C1+ English and B2+ German (required to confidently navigate German labor/payroll nuances and communicate with external partners).

❤️‍🔥 What you will love about us:

• BVG monthly discount to drive you everywhere in Berlin

• Virtual or In-person Coaching Sessions with the Fürstenberg Institut

• Physical health support with Urban Sports Club

• Annual learning budget of 750€ 

• 15 remote business days per year to work abroad 

• Exclusive Grover Tech discount for you & your loved ones

• Engaging, open office located in Berlin-Schöneberg with regular events

• A diverse global team of 75 nationalities (and counting!) - genuinely the nicest group of colleagues who will soon become friends

Embark on a rewarding journey with the Grover Rocketship, where your impact is felt, and together, we cultivate a more circular world. 💚

Grover is an equal opportunity employer. We celebrate diversity and welcome every applicant, regardless of gender, age, ethnicity, religion, sexual orientation, disability, or background.

We are looking forward to e-meeting you! 🚀