Solution Expert- Marketing platform (m/f/d)

Your Responsibilities:  

• Understand the capabilities and limitations of the specific solution or platform; 

• Responsible for functional design within the defined solution scope; 

• Jointly with the team and depending on system complexity, configure, customize, and optimize solutions according to business and technical requirements and platform architecture guidance; 

• Recommend best practices and design patterns within the respective squad or platform; 

• Act as the bridge between business needs and technical execution by interpreting business processes and embedding them into platform configurations and solution design, together with the development teams; 

• Validate that the implemented solution aligns with business processes, compliance requirements, and governance standards; 

• Assist in implementation, integration, and testing of the solution; 

• Provide training and guidance to users or technical teams; 

• Stay up-to-date with latest product updates, releases, and features. In the case of external solutions, this is subject to the condition that employees are given access to relevant information and training; 

• Advise on solution roadmap and upgrade paths; 

• Help optimize performance, scalability, and reliability of the deployed solution via continuous improvements; 

• Coordinate across squads, is SPOC for countries and leads harmonization of solution 

• Support with problem analysis; 

• Provides consultancy on solution for overarching projects and initiatives.

Required key competencies and qualifications: 

• Proven expertise and relevant work experience as application or solution expert in a tech setup (multinational or startup); 

• Good analytical skills - you know how to ask the right questions and how to summarize everything in one picture; 

• Having the ability to turn complex concepts into simple language and vice versa; 

• Experience in managing stakeholders relations, preparing and conducting presentations and briefing your teams (Dev, Support, QA); 

• Being able to manage and facilitate communication in a challenging, complex and international work environment; 

• Mastering strategic business process modeling, traceability, linking of dependent tasks, and quality management techniques; 

• Very good fluency in English (written and verbal).

What we offer at METRO.digital? 

• Hybrid and agile work: thrive in a flexible, multicultural environment.

At METRO.digital, we promote work-life balance through a hybrid working model. You’ll be part of self-organizing, multicultural teams that collaborate in an agile setup.

• People development: when you grow so do we!

We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career.

• Support with individual solutions: we are people-caring!

We offer support whenever you need it - at every stage of your professional journey.

Want to know more about all our benefits? Discover more here. 

Let´s connect soon. Apply for the role now!   

Position grade within our career framework: Solution Expert (Md5).