Tamayyaz– Waiter – Saudis Only

Scope and Objectives 

This position is concerned with being responsible for serving food & beverage to the guest according to the service standards, policy, procedure & etiquette, in line with our motto.

Key Deliverables and Responsibilities

• Ensure correct grooming standards are followed at all times

• Exceed guest satisfaction by knowing preferences and update profiles

• Maintain detailed knowledge of the restaurant menu & daily specials at all times

• To be familiar with the beverage service including glasses used and appropriates garnishes

• Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis

• Anticipate and service of guests' requirements at all times

• Following up daily financial targets of area/division

• Use opening and closing checklist to ensure smooth opening and closing of the venue

• Ensure service stations are constantly cleared and re-stocked during service

• Serve and clear food and beverage items in an unobtrusive and professional manner

• Present menus in a proactive manner

• To feel empowered and accountable within the work place

• Keep manager on duty updated of any guest feedback so they can update the Glitch Report

• Maintains the HACCP & FIFO standards as required by the regional governing body

• Follow Hotel Evacuation Policy in case of an Emergency

• Attend all necessary briefings and training sessions as instructed by the Manager

• Handle financial procedures according to guidelines set by the finance department

• Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs

• Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel

• All issues and negative guest feedbacks needs to be properly reported on glitch system

• Follow care program at all times, and report issues through the system to maintenance

• Tamayyaz Program is for Saudi Nationals Only.

• Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.

• Basic English skills are a must.

• Strong passion for the Hospitality Field.

• Excellent interpersonal and communication skills.

• Is a team player that contributes to and proactively assists co-workers.

• Ability to work a flexible roster depending on departmental needs.

• Ability to focus attention on guest needs, always remaining calm and courteous.

• Tamayyaz Program is for Saudi Nationals Only.

• Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.

• Basic English skills are a must.

• Strong passion for the Hospitality Field.

• Excellent interpersonal and communication skills.

• Is a team player that contributes to and proactively assists co-workers.

• Ability to work a flexible roster depending on departmental needs.

• Ability to focus attention on guest needs, always remaining calm and courteous.