Digital Analyst

To help answer the highest value analytical problem statements posed by different teams and departments across Etihad Airways to the Digital & eCommerce team.

Reporting to the Digital Analytics Manager and working under the guidance of the Digital Engagement Senior Manager, he/she should leverage their advanced analytical skills and leverage the wider analytical toolkit, to analyse and visualize Etihad’s digital and enterprise data resources. Also, he/she should have strong communication and interpersonal skills, to effectively work across a multi-disciplined environment.

He/she will be encouraged to develop their skills and techniques for the analysis of data and problem solving, to stay up-to-date with industry leading Digital Analytics capabilities.

Accountabilities:

• Analyze requirements and identify or design the solution to a problem

• Execute complex, ad-hoc analyses utilizing Etihad’s wider analytical toolkit proactively looking for further insights and root cause

• Summarize / visualize results and highlight likely insights for the business translator to develop

• Maintain documentation repository of solutions, to include methodology

• Identify opportunities for automation and improvements to approach in each analysis performed, make recommendations to wider team as to priorities for further development

• Develop and maintain proficiency with Adobe, Google Analytics, Tableau, Power BI and other advanced analytic and database tools, in-house data sets, and other resources

• Will be encouraged to develop one or more specializations in Etihad’s key analytical disciplines (see required skills) and become the ‘go-to’ person among peers in that field. Act as an expert and coach to wider analytics team

Education & Experience

• Minimum 3 years of relevant experience in digital  analytics, reporting and database management and/or Data Science models used in commercial/digital processes. Experience within the aviation industry in the areas of Digital Analytics, Business Analytics would be preferred

• Minimum Bachelor’s degree in Computer Science, Statistics, Information Technology or related field. Additional qualifications in analytical disciplines and techniques an advantage

• Proven track record of managing successful digital analytical models and reporting.

• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.

• Good project management skills, with the ability to manage multiple projects simultaneously.

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

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