Senior ServiceNow Consultant

Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Role Overview

Support the delivery of ServiceNow consulting and implementation engagements, with a focus on ITSM solutions. This role involves working closely with clients to understand business needs, designing effective solutions, and driving successful platform delivery in enterprise environments.

Key Responsibilities

Engage with clients to gather and interpret business and functional requirements

Provide ServiceNow consulting and solution design aligned to best practices

Lead or support end-to-end ServiceNow implementations

Configure and deliver ITSM solutions on the ServiceNow platform

Work closely with business and technical stakeholders to ensure successful delivery

Drive ITSM process improvements and adoption of industry best practices

Support advisory engagements, including solution recommendations and roadmap discussions

Requirements & Preferred Experience

Strong experience in ServiceNow solution design, delivery, and implementation

Proven background in ITSM (Incident, Change, Problem, and Service Catalog / Request Management)

Hands-on ServiceNow implementation experience

Experience in consulting, advisory, or client-facing roles

Exposure to enterprise transformation or managed services environments is advantageous

Strong communication and stakeholder management skills

Ability to translate business requirements into effective technical solutions

Comfortable working across both functional and technical aspects in enterprise-scale, complex environments

Collaborative, solutions-oriented mindset

Candidates must have valid work authorization in Singapore. Visa sponsorship is not available for this role.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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