AV Technician

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

• Consistently offers professional, engaging and friendly service.
• Maintain buildings, performing minor and routine checks on AV system and other related maintenance activities.
• Banqueting hall AV equipment should be maintained and store properly and to be ready to use all the time.
• Inspect facilities and equipment for conformance with operational standards.
• Arranging the systems well in advance before the functions and should place them back once the event is over in good working condition.
• To ensure all the BGM systems are working normally & PPM to be done as per schedule.
• Schedule repair, maintenance, and installation of machines, tools and equipment to ensure continuous operations and guest and owner satisfaction.
• Complete preventative maintenance program items in coordination with plan.
• Ordering of materials relating to AV system and followed up on timely basis.
• Organizing respective areas related to engineering.
• Follow department policies, procedures and service standards.
• Follow all safety procedures.
• Ensure Master card/Key/mobile/vacuum machine/Ladder sign in-out.
• Identifies upgrading needs for all the AV systems, tools and equipment.
• Meeting rooms & events request attending.
• Proactively keep prepared for any event and take all detail make sure we have all equipment’s.
• Attend to all electrical and general trade works.
• Provide assistance for all our door banquet events.
• Coordinate with IT for any software and network related issues in AV system
• RSM request attending.
• Check the PPM check list and carry out the PPM as per schedule for all electrical equipment.
• While doing the PPM use the PPE.
• Responding immediately for any emergency request for fire alarm, water flooding, gas alarm etc.
• Immediately notify the Shift Engineer on the duty in case of any malfunction related to electrical lines, panels or controls.
• Assisting in all the IT related issues as and when required.
• Ensure the electrical rooms, AV control rooms are kept clean and orderly all the time.
• Energy conservation to monitor.
• Daily Pending works to be followed up without fail.
• Ensure AV system PPM completed as per the schedule plan.

Qualifications

• Previous experience as an AV Technician is an asset.
• Highly responsible and reliable.
• Previous experience with painting, plumbing, electrical wiring and other related experience is an asset.
• Ability to work cohesively with fellow colleagues as a part of a team with minimal supervision.
• Enthusiastic and dependable.
• Active listening.
• Proficient in the English language (verbal & written), second language is an asset.
• Customer service.
• Interpersonal skills.
• Good communications skills.