Global Key Account Manager – Electronics Manufacturing

Essential Duties and Responsibilities

Collaborate with cross-functional, global team to market and support equipment solutions to global strategic accounts

Provide clear direction and leadership to cross functional teams regarding global account strategy and plans

Responsible for the creation, implementation and execution of all sales activities including global sales strategy, technical design-in, commercial negotiation, implementation and support

Works across geographic lines to ensure harmonized treatment of the accounts in all regions

Develop understanding of customer business, end markets, ecosystem and competitive landscapes to drive new sales opportunities, penetration and increasing business coverage

Develop trusted advisor relationship with key personnel at key accounts, customer stakeholders and executive sponsors throughout the sales cycle and after

Translate customer’s strategy and priorities into a pursuit roadmap encompassed in a strategic account plan

Drive new product enablement, growth initiatives and liaise as primary management contact for business and technical concerns

Own and regularly update the global strategic account plan backed by opportunities pipeline

Establish and maintain strong customer relationships with both internal and external customers

Drive execution of key priorities and customer sales projects/opportunities

Job Title: Global Key Account Manager, Wireless

Division / Department: Nordson EFD / Sales

Location: Rhode Island, USA

Reports to: Managing Director - Asia

Job Summary:

The Global Key Account Manager - Wireless owns the overall strategy, execution, and leadership of the Wireless Business. This role will focus on collaborating a global team and driving Nordson EFD opportunities while coordinating across related global sites, subsidiaries, and partners of the key account(s). He/she will also work to build and implement strategy to bring in new business from within existing customers while developing new relationships with other potential customers in the market. The Sales Manager will be the lead point of contact while building and maintaining a strong relationship within accounts.

Essential Duties and Responsibilities

Collaborate with cross-functional, global team to market and support equipment solutions to global strategic accounts

Provide clear direction and leadership to cross functional teams regarding global account strategy and plans

Responsible for the creation, implementation and execution of all sales activities including global sales strategy, technical design-in, commercial negotiation, implementation and support

Works across geographic lines to ensure harmonized treatment of the accounts in all regions

Develop understanding of customer business, end markets, ecosystem and competitive landscapes to drive new sales opportunities, penetration and increasing business coverage

Develop trusted advisor relationship with key personnel at key accounts, customer stakeholders and executive sponsors throughout the sales cycle and after

Translate customer’s strategy and priorities into a pursuit roadmap encompassed in a strategic account plan

Drive new product enablement, growth initiatives and liaise as primary management contact for business and technical concerns

Own and regularly update the global strategic account plan backed by opportunities pipeline

Establish and maintain strong customer relationships with both internal and external customers

Drive execution of key priorities and customer sales projects/opportunities

Education and Experience Requirements

BA/BS degree or equivalent. MBA preferred

10+ years’ work experience in sales management, key account management, or relevant experience

Previous work experience in electronics, industrial applications, capital equipment is a plus

Experience in delivering customer-focused solutions based on customer needs

Strong communication skills and ability to collaborate with different stakeholders

Proven ability to drive the sales process from plan to close

Excellent mentoring, coaching and people management skills

Self-motivated and self-directed

Willingness to travel

 

Travel Required

50-75%

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