Inside Sales Representative

Inside Sales Representative (or Manager)

Mission

To maintain and develop sales of a portfolio of products and services to the relevant industry area in the country to achieve agreed business targets and meet customer needs. (Not an external Sales role).

Main Accountabilities

• Manage, develop and understand the needs of a growing customer base, and build, maintain and manage relationships with key contacts at all levels via telephone or online tools (no visits required)

• Negotiate prices and volumes with customers in order to maximize returns to the business

• Seek out, analyse and develop new accounts, promoting sales of the product portfolio in line with business growth strategies.

• Agree on and achieve annual sales budgets with the Commercial Manager and Business Manager

• Gather, analyse, interpret and present market, product, competitor and industry data to enable development of the forward strategy of the business

• Pro-actively monitor and review payment terms against customer portfolio, ensuring that payment terms and methods are adhered to, keeping business risk to a minimum. Ensure that payment terms and cash flow implications are considered at time of negotiation for all new and existing business

Experience, Skills & Education

• Bachelor degree in the area industry

• ±3 years of experience in a commercial role in the relevant industry

• Excellent communication skills

• Proven analytical skills

• Fluent in English

• Negotiation skills

• Good presentation skills

• Ability to work under pressure

• Ability to liaise with people at all levels 

• Knowledge and networks within country area industry

• Understanding of products and their application

Reporting line and organisational level

• Business Manager or Commercial Manager (Reg CEO -3 or -4)

Internal and external stakeholders of the role

• Internal: Sales Managers, Business & Commercial Manager, Product Managers, Relevant back office team

• External: Relevant Customers