Lead Experience Strategist (m/f/x)

At Zeiss Digital Partners (ZDP), we have a clear goal: Enabling and accelerating the digital transformation of ZEISS @speed and @scale. We develop digital solutions jointly with the ZEISS business units and accelerate innovation that delivers a future value for our customers and our company. Digital Business Innovation within ZDP is a cross-functional team that builds digital solutions, implements new business models, and drives strategic digital programs. We apply customer-centric methodologies like Design Thinking and Voice of the Customer and combine those with our business and strategy acumen.

Your role

Lead end-to-end innovation projects

Translate business and user needs into scalable, innovative digital solutions

Drive strategic initiatives for customer- and user-centric innovation

Inform UX and business strategy through research and insights

Manage multiple projects and ensure high-quality delivery

Align stakeholders across complex domains

Scale and apply methods like Strategic Research, Lean Innovation, and Design Thinking

Act as a trusted UX strategy partner across domains

Ensure strong collaboration across teams

Support hiring, capability building, and network growth

Your profile

Master’s in humanities, psychology, design/user research or equivalent

Serveral years in strategy, research, and innovation

Strong track record of turning insights into products/MVPs

Skilled in qualitative and quantitative research and strategy

Solid knowledge of product development, agile, and digital ecosystems

Hands-on experience with Design Thinking & Lean Innovation

Familiar with AI, data-driven products, and emerging tech E

Experience working in cross-functional teams (design, business, tech)

Strong storytelling and stakeholder management

Entrepreneurial mindset (startup experience is a plus)

Fluent in English & German

Your ZEISS Recruiting Team: Sabrina Rieker