Analyst, Client Services Officer, Corporate Banking

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

Provide comprehensive client services and support to a diverse portfolio of corporate and institutional banking clients

Assist in the onboarding and maintenance of client accounts, ensuring seamless client experiences

Collaborate with cross-functional teams to address client inquiries, resolve issues, and enhance client satisfaction

Contribute to the development and implementation of client-centric strategies and initiatives

Participate in the analysis of client data and market trends to identify growth opportunities and optimize service delivery

Maintain accurate and up-to-date client records and documentation

Provide administrative support and coordination as needed

Requirements

Minimum 3-5 years of experience in a client-facing role within the banking or financial services industry

Strong communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders

Proficient in data analysis and problem-solving, with a keen eye for detail

Adaptable and flexible, with the ability to work in a fast-paced, dynamic environment

Collaborative mindset and the ability to work effectively as part of a team

Excellent organizational and time management skills

Relevant tertiary qualification or equivalent experience

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location: DBS Asia Central

Job: Customer Service

Schedule: Regular

Employee Status: Full time