Sales Associate

About CarousellMobile

CarousellMobile is the retail arm of Carousell Group, Singapore’s leading recommerce platform.

Our stores specialise in:

✔ Certified used smartphones

✔ Instant trade-ins for old devices

✔ Affordable upgrades for customers

We are building a new generation of phone retail stores that combine the convenience of online marketplaces with the trust of physical stores.

 

What You’ll Do

Retail Sales

Assist customers in choosing smartphones and accessories

Recommend devices based on budget and needs

Process payments via POS and EDC systems

Trade-In Services

Assist customers who want to sell or trade-in their phones

Perform quick device inspections

Process buyback transactions

Customer Experience

Provide friendly and honest advice to customers

Ensure customers have a smooth and transparent experience

Store Presence

Maintain a clean and attractive sales floor

Ensure devices and pricing displays are accurate

Social Engagement

Create short daily posts on TikTok or Instagram

Promote store deals and new arrivals

Who We’re Looking For

You may be a good fit if you have experience in:

Mobile phone retail

Telco shops

Electronics stores

Gadget sales

Ideal candidates:

✔ Enjoy interacting with customers

✔ Have strong interest in smartphones and gadgets

✔ Are motivated by sales commissions

Work Schedule

5 days per week

11:00 AM – 9:00 PM

Rotational off days (Incl Weekends)

Qualifications:

Proven experience of at least 1 year in a sales, retail, or operational environment.

Strong sales aptitude with excellent interpersonal and communication skills.

Proficiency in Chinese (Mandarin) is required to communicate effectively with the Chinese-speaking customer base in most of the retail locations.

Exceptional attention to detail for accurate product testing, quality checking, and record-keeping.

Ability to efficiently organize stock, label items, and pack orders properly.

• Flexible, proactive, and comfortable with frequent rotation between the retail store locations and the warehouse/processing area.

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