Retail Sales Intern

About Carousell Mobile

CarousellMobile is the retail arm of Carousell Group, Singapore’s leading recommerce platform.

Our stores specialise in:

Certified used smartphones

Instant trade-ins for old devices

Affordable upgrades for customers

We are building a new generation of phone retail stores that combine the convenience of online marketplaces with the trust of physical stores.

Internship Overview

As a Store Sales Intern, you will gain hands-on experience in smartphone retail operations and customer engagement. You will support the retail team in assisting customers with phone purchases, trade-ins, and daily store activities in a fast-paced retail environment.

This internship is suitable for students who are interested in retail sales, customer service, and consumer electronics.

What You’ll Learn & Support

Retail Sales Support

Assist customers in exploring smartphones and accessories

Support the team in recommending devices based on customer needs and budget

Learn basic POS and payment handling processes

Trade-In Support

Assist with basic phone inspections during trade-in processes

Support documentation and device handling for buyback transactions

Customer Experience

Provide friendly customer service and support daily customer interactions

Learn how to create a smooth and transparent retail experience

Store Operations

Support daily housekeeping and store presentation

Ensure devices and pricing displays are organised and updated

Social Media Support

Assist in creating simple TikTok or Instagram content for store promotions and new arrivals

Who We’re Looking For

We welcome students who:

Enjoy interacting with customers

Have interest in smartphones, gadgets, or technology

Are willing to learn in a retail sales environment

Are comfortable working in shopping mall retail stores

Have a positive attitude and willingness to support the team

Students with part-time retail, sales, or customer service experience will have an added advantage.

Internship Details

5 working days per week

Retail shift hours (including weekends and public holidays)

Internship location: Chinatown and/or Jurong Point Mall Carousell Mobile Store

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