ServiceNow ITOM Consultant

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ServiceNow ITOM Consultant

Capelle aan den Ijssel

40

Consultancy

Job Description As an ITOM consultant you will become part of the data storage and governanc team at a large manufacturer in the technology sector. You will help to maximize operational efficiency and to minimize the security risks. Your responsibilities will include the management of all tables and integrations in scope of CSDM.

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What you get

Benefits We aim to provide the value you expect on your level and we aim for you to grow together with us, also in terms of benefits.

Team

You will join a start-up with a lot room for entrepreneurship, idea's and ambition. Let's build together!

Growth

As you are joining a start-up, you can grow with us, both in terms of legacy as in terms of benefits.

What you do

‍ Scope:

• Asset management database (AMDB)
• Application Portfolio Management (APM/TPM)
• Common Service Data Model (CSDM)
• Configuration management database (CMDB)
• Generic CMDB write API
• (Horizontal) discovery
• Identification & reconciliation engine (IRE)
• MID Server application
• Multi-source CMDB (incl. integrationHub ETL)
• Service Mapping (vertical discovery)
• Service Portfolio Management (SPM)

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What we are looking for: Experienced ServiceNow developer with solid experience in CSDM, data modelling and integrations to support the multi-source, service-aware and self-healing CMDB

• Collaborate with Product Owner to assess incoming demands to ensure (data related) solution decisions are future-proof
• Collaborate with ServiceNow developers to create/refine/realize user stories and to remediate incidents and/or fulfill requests if within your area of responsibility
• Creative thinking and thinking conceptually and practically
• Good communicational skills - clear and empathetical
• Good process modelling skills (as the processes to create/maintain/retire/govern data need to be modelled)
• Thorough understanding and experience with CSDM, the ServiceNow ITAM (HAM & SAM) and ITOM modules
• Thorough understanding and experience with effective data governance, data modelling and data management standards and best practices
• Solid experience with multi-source CMDB, IRE governance, service mapping and APM/TPM
• Able to create holistic solutions and to empower (business) stakeholders to realize and govern data

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Qualifications Qualifications

• Minimum of 3 years experience as ServiceNow ITOM consultant
• Experience with CMDB and CSDM
• Experience with Service Mapping

Certifications

• CSA
• Discovery
• Service Mapping

Education

• Bachelor's degree / similar level of thinking

Benefits:

• Competitive salary
• Holiday allowance
• Bonus scheme
• Company car / mobility budget
• Pension allowance
• Health allowance
• Tailor made health plan
• Bring your own device contribution

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Company Description At NowNation we believe that all great enterprises and organizations are being successful because simple and necessary tasks are being fulfilled by People. These simple tasks are the basis of these organizations being successful, having huge impact on society. However, these simple tasks are not inspiring on their own. They are necessary and they are the base, one might even say fundaments. At NowNation we believe ServiceNow is the right tool to make these simple tasks as easy as possible andwant to automate this. So your People can focus on the tasks which truly matter.

We are a ServiceNow dedicated start-up from the Netherlands, founded in May 2023. Next to facilitating state of the art ServiceNow implementations we also aim to build the next generation of ServiceN