ServiceNow Solution Advisor / Presales Consultant

Job Description:

ServiceNow Solution Advisor Consultant / Presales Consultant

Job Scope/Summary

What the position offers you:

To support our continuous growth in the ServiceNow Business Group in the Benelux, we are looking for a ServiceNow Solution Advisory / Presales Consultant. DXC ServiceNow Solution Advisory is at the forefront of transformation, combining strategic vision and outcome‑focused execution with the power of the ServiceNow platform. You will be working closely with our Consulting & Engineering professionals, change specialists, and data & AI experts. This diverse mix of specialized skills enables us to craft ServiceNow‑driven strategies tailored to each client’s unique needs.

As a trusted partner, you will work with senior leaders and multidisciplinary teams to deliver impactful business outcomes and address the strategic and operational challenges our clients face. Our ServiceNow Solution Advisory Consultants focus on innovation and outcome‑driven value creation, helping clients shape their digital future with ServiceNow.

About us:

DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

DXC ServiceNow Advisory unites strategic vision and outcome-focused execution with a strong technology backbone.

Job Specifics / Responsibilities:

• Apply a structured advisory methodology to assess a customer’s current landscape, identify maturity gaps, and design actionable recommendations to solve complex business and technology challenges using the ServiceNow platform.
• Pinpoint and prioritize value‑creation opportunities within ServiceNow, including workflow digitization, operating‑model improvements, cross‑platform integrations, and the adoption of new ServiceNow products—based on assessments, visioning sessions, and business/IT performance analysis.
• Independently lead ServiceNow strategic engagements or presales workstreams end‑to‑end, ensuring high‑quality delivery across client satisfaction, value definition, solution design, roadmap creation, and coordination with technical and delivery teams.
• Identify and follow up on opportunities within the ServiceNow ecosystem, contributing to business development by shaping proposals, creating solution estimates, and partnering with account teams through to successful deal closure.
• Collaborate closely with clients and DXC teams to align business priorities, operating models, and technology roadmaps with ServiceNow capabilities, ensuring a cohesive platform strategy that supports long‑term enterprise transformation.
• Develop and share ServiceNow best practices and platform expertise by actively contributing to internal communities of practice, knowledge repositories, and capability accelerators.
• Engage confidently with senior stakeholders (IT leadership, business directors, C‑level) to present recommendations, validate strategic options, and secure buy‑in for ServiceNow‑driven transformations, including situations that require alternative approaches or trade‑off decisions.

Working Relationships:

External:

• CIO’s, CEO’s,
• Senior stakeholders
• Client architects
• Product Owners

Internal:

• Sales / Account Manger,
• Delivery leaders
• Architects,
• Solution Consultants,
• Project Managers,

What You Bring With You:

• Bachelor/master’s degree in business or computer science
• 10+ years of Process Experience
• 6+ years ServiceNow experience
• Understanding of (enterprise) Service Management concepts, deli