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Netherlands-Training Operation Specialist
BYD · Rotterdam
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Job description
Are you passionate about training operations and looking to grow your career in the automotive industry? Join BYD as a Training Operation Specialist and support the delivery of high-quality after-sales training programs across Europe.
Key responsibilities:
- Coordinate and manage the planning and scheduling of technical and non-technical training sessions across regional markets
- Organize training logistics, including classrooms, workshop facilities, vehicles, tools, equipment, catering, and training materials
- Support the preparation and execution of classroom, practical workshop, virtual, and live-stream training sessions
- Work closely with trainers, engineers, dealers, and regional teams to ensure training activities run smoothly and efficiently
- Manage trainee registrations, attendance tracking, certification records, and reporting within the Learning Management System (LMS)
- Ensure all training facilities, workshop bays, and digital learning environments are fully prepared prior to each session
- Monitor the availability and condition of training assets, tools, and technical equipment
- Provide operational support during practical exercises, assessments, and examinations
- Collect and analyze training feedback, participation data, and performance results to support continuous improvement initiatives
- Support the development and optimization of training processes, operational standards, and trainee experience
- Act as a key operational contact for trainers, trainees, and external training partners
What we are looking for:
- Experience in training coordination, administration or operations
- Strong organizational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office and LMS platforms
- Fluency in English plus one additional European language (Hungarian, Dutch, German, French, Spanish, or Polish)
- Automotive or technical knowledge is considered an advantage
What we offer:
- Competitive salary and pension plan
- Commuting allowance
- Team-building activities and company events
- A dynamic international environment
- The opportunity to contribute to Europe’s transition toward zero-emission mobility
About the department:
The BYD After Sales Service Center is responsible for service and maintenance operations for BYD electric vehicles across Europe. The department focuses on building a strong after-sales network, delivering technical support and training, supporting spare parts operations, and ensuring excellent customer satisfaction and loyalty.
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