Sales Engineer Germany
Data4 Group
Description
DATA4'S MISSION
DATA4 creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient and sustainable data center campuses underpins our customers’ digital growth in Europe.
DATA4 Group finances, designs, constructs and operates its own data centers. Delivered through our data center campus model, we provide our customers with secure, scalable and high-performance data hosting solutions.
DATA4 VALUES
At DATA4 we are driven by our values. These are the core of everything we do – from the proactivity we show in delivering great outcomes for our clients, to the responsibility we show as a key contributor to the digital economy. Our three values are:
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To be entrepreneurial – we are teams of doers who make things happen - with autonomy, energy and a sense of responsibility
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To always take responsibility – for our impact on the people we work with, the society we are part of, and the environment in which we operate
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To constantly be adaptable – our business is designed to adapt, answering not only today’s challenges, but also anticipating what’s coming next.
ABOUT THE ROLE
The Sales Engineer provides technical support to the sales team. This support covers opportunities that need specialized expertise. As part of the Technical Sales team, the Sales Engineer helps grow company revenue. They also ensure that customer solutions can be implemented and supported for the full life of the contract.
The Sales Engineer translates customer requirements into robust, deliverable data center infrastructure solutions and acts as the key technical interface between customers, sales team, the Design team, and international stakeholders.
KEY RESPONSIBILITIES
Pre-Sales & Solution Design
- Capture customer requirements accurately and translate them into deliverable technical solutions for new opportunities, amendments, and expansion projects.
- Validate solution feasibility across power, cooling, space, and operational constraints, with particular focus on high power density requirements and liquid cooling solutions (e.g., direct-to-chip, rear-door heat exchangers) for AI and HPC workloads.
- Develop Capex cost models for proposed solutions, assessing risks and identifying alternatives.
- Collaborate closely with the Design team, and other internal stakeholders on non-standard requirements — working together on costing, design validation, and solution alternatives.
- Coordinate with the Design and fit-out teams to ensure contracted solutions are accurately translated into deployment-ready designs and customer fit-out work.
- Drive standardization and re-use of design components and solution approaches across the region, guiding customers toward standard service offerings wherever possible.
- Ensure all solutions align with corporate design principles and long-term supportability requirements.
RFI/RFP & Proposal Management
- Build the technical response to RFIs/RFPs, completing customer compliance and technical requirement questionnaires.
- Validate the non-recurring costs (NRC) of each offer in collaboration with internal stakeholders, providing sales team with the inputs needed to finalize pricing.
- Write and structure clear, customer-facing technical proposals.
- Support sales team in negotiating major or highly specific contracts, including validation of technical drawings and rack layouts.
- Negotiate the technical clauses of contracts and SLAs with customers, in coordination with the sales and legal teams, ensuring commitments remain deliverable and supportable.
Customer Engagement
- Partner with sales team to lead presales activities, focusing on hyperscale cloud providers, neoclouds, and enterprise customers.
- Lead technical site tours and deliver presentations showcasing the company's colocation offering.
- Support customer workshops, solution definition sessions, and tech