Graduate AI Business Engineer

Company Overview

ATM Group is an international business process outsourcing (BPO) organisation delivering customer management, business transformation, and technology solutions across the UK, Europe, and South Africa. We partner with leading global brands to deliver exceptional customer experiences while driving innovation through technology, automation, and Artificial Intelligence.

As we continue to invest in digital transformation, we are looking for ambitious graduates who are passionate about AI, engineering, and solving real business challenges. If you're eager to learn, innovate, and build a career in one of the fastest-growing areas of technology, we'd love to hear from you.

Summary

We are seeking three highly motivated Graduate AI Business Engineers to join our team in Maastricht.

This is an exciting opportunity for recent graduates to work across AI, business improvement, automation, and IT operations. You will collaborate with technical and business teams to identify opportunities for process optimisation, develop AI-driven solutions, and support digital transformation initiatives across the organisation.

No extensive work experience is required—just a passion for technology, innovation, and continuous learning.

Job Purpose

To support the development and implementation of Artificial Intelligence, automation, and business improvement initiatives that enhance operational efficiency, improve customer experiences, and drive business performance across multiple operational areas.

Key Responsibilities

• Assist in identifying opportunities to improve business processes using Artificial Intelligence and automation.
• Support digital transformation and continuous improvement projects.
• Analyse business data to identify trends, insights, and opportunities.
• Work with business stakeholders to understand operational challenges and recommend technology-driven solutions.
• Support AI initiatives, including Generative AI applications and business automation.
• Assist with process mapping, documentation, and optimisation.
• Contribute to projects across Lead Management, Sales Operations, Ordering, Billing, and Customer Care.
• Collaborate with cross-functional teams to deliver innovative business solutions.
• Stay up to date with emerging AI technologies and industry best practices.

Key Skills & Attributes

• Strong analytical and problem-solving skills.
• Passion for Artificial Intelligence, technology, and innovation.
• Excellent communication and interpersonal skills.
• Curious mindset with a strong desire to learn.
• Ability to work collaboratively within multidisciplinary teams.
• Strong organisational and time management skills.
• Proactive, adaptable, and willing to take ownership.
• Ability to think creatively and challenge existing ways of working.

Experience Required

• Bachelor's or Master's degree in Engineering, Computer Science, Artificial Intelligence, Data Science, Software Engineering, Information Technology, or a related technical discipline.
• Recent graduate (or graduating shortly).
• Knowledge of AI, automation, programming, or data analysis is advantageous.
• Experience through university projects, internships, or personal projects is beneficial but not essential.
• Full training and ongoing development will be provided.

Job Type

Full-time, Permanent

Benefits

• Competitive salary.
• 8% holiday allowance.
• Performance bonus.
• Company pension.
• Hybrid working opportunities (where applicable).
• Comprehensive onboarding programme.
• Learning and development budget.
• AI and cloud certification support.
• Clear career progression within AI, Digital Transformation, and Business Improvement.
• Opportunity to work on innovative AI projects with global business impact.

Ability to Commute/Relocate

• Maastricht: reliably commute or plan to relocate before starting work (required).

Application Question(s)

• Have you completed (or are you about to complete) a Bachelor's or Master's degree in