Sr. Project Manager - Delivery Excellence

Company Description

Hitachi Solutions empowers sustainable business transformation through tailored advisory, consulting, and technology solutions for organizations worldwide. Our expertise spans finance, sales, and service transformation, low-code innovation, and the strategic use of AI and data to drive insight and efficiency.

As part of the global business strategy, Hitachi Solutions is dedicated exclusively to the Microsoft ecosystem, leveraging its cloud platforms and AI innovation to achieve meaningful business outcomes for our customers. Our global teams operate across North America, Europe, India, Asia, Australia, and New Zealand.

Hitachi Solutions has been recognized as the winner for the 2025 Microsoft Partner of the Year for Dynamics 365 Finance and Government and finalist for Build and Modernize AI Apps, Dynamics 365 Sales and Customer Insights, Dynamics 365 Supply Chain, and Low Code Application Development.

Job Description Job Summary:

Responsible for leading projects from initiation to completion, ensuring they are delivered on time, within budget, and meet the defined objectives and quality standards. This role involves planning, coordinating, and overseeing all aspects of a project, while acting as the main point of contact between stakeholders, upper management, and the project team.

Job Responsibilities:

• Develop and define project scope, goals, and deliverables in collaboration with stakeholders.
• Create detailed project plans, including schedules, budgets, and resource allocation.
• Assemble, lead, and motivate the project team, delegating tasks and providing direction and support.
• Monitor project progress, set deadlines, and adjust plans as needed to ensure timely completion.
• Identify, assess, and mitigate project risks and obstacles.
• Manage project budgets, ensuring cost efficiency and transparency.
• Facilitate clear communication among team members, stakeholders, and clients, providing regular updates and reports on project status.
• Ensure stakeholder satisfaction by addressing feedback and managing expectations throughout the project lifecycle.
• Evaluate project performance upon completion, documenting lessons learned and best practices for future projects

Qualifications Job Qualifications:

• 5-8 years of hands-on experience managing ERP/CRM implementation projects, with a demonstrated ability to lead initiatives from planning through post-deployment.
• Proven track record in successfully delivering full life cycle ERP/CRM/Power Platform projects, including scope, timelines, budgets, and stakeholder management.
• Experience with Microsoft Dynamics 365 F&O/CE/Power Platform systems is highly preferred; however, experience with other major ERP/CRM platforms (e.g., SAP, Oracle, NetSuite) will also be considered.
• Solid understanding of ERP/CRM/Power Platform modules, system integration, data migration, and project management methodologies (e.g., Agile, Waterfall).
• Professional project management certifications such as PMP, PRINCE2, or other recognized credentials are highly valued.
• Extensive experience in project and program management, overseeing complex, multi-stream initiatives from planning through execution.
• Deep expertise in Agile principles and delivery models, with the ability to build Agile maturity across the organization and guide teams through transformation.
• Proven track record in Agile team leadership and portfolio-level management, driving alignment, accountability, and delivery excellence.
• Strong working knowledge of Agile scaling frameworks to support enterprise-wide initiatives.
• Demonstrated initiative and ownership in risk identification, process optimization, and continuous improvement across the PMO.
• Expert in stakeholder management and conflict resolution, balancing competing priorities while maintaining strategic focus.
• Exceptional ability to communicate and collaborate effec