Office Manager and Receptionist

Investec – Where Out of the Ordinary Happens

At Investec, we do things differently. We're a leading international bank and wealth manager built on a culture of curiosity, entrepreneurial spirit and human connection. Ideas are heard, ambition is celebrated, and impact is encouraged. As part of a team that challenges convention and strives for outperformance, you'll help shape bold solutions for clients who expect something more than the ordinary.

We are seeking a highly organised, proactive and personable Office Manager & Receptionist to join our team at Investec Bank (Switzerland) AG. This role is central to the smooth day-to-day running of our Zurich office and plays a key part in creating a professional, welcoming and well-managed environment for clients, colleagues and visitors alike.

This is a full-time, office-based role in Zurich, reporting to the Chief Operating Officer. The role acts as the central coordination point for reception, office management and facilities, ensuring the office operates efficiently and professionally.

Key responsibilities

Reception

• Greet clients and visitors in a professional and welcoming manner.
• Corporate services, hospitality of clients, external and internal staff & visitors.
• Operate switchboard.
• Ensure the entire office including client area is always tidy and well-presented, including kitchen and dish washer fillings.
• Handling of visitor badges and keys, and ensuring NDAs are signed by all office visitors, and appropriate log is maintained with Compliance.

Office Management

• Handle incoming and outgoing mail, packages, and deliveries.
• Manage and maintain office supplies and equipment, including food and drink.
• Support teams with various administrative needs, including but not limited to, photocopying, printing and scanning documents.
• Handling incoming invoices and distributing to departments, finally sending to accounts department.
• Update and distribute various lists (contact, birthday etc.), sending birthday vouchers to each employee.
• Coordinate meeting rooms.
• Manage reception email inbox.
• Assist, whenever required, with the arrangement of specific events, strategy meetings, offsites, conferences and other functions.
• Cooperate closely with the Business Continuity Management team and Incident
• Management team regarding facility related matters.
• Office related third party service providers due diligence and annual reviews in the third-party management system.

Facilities

• Central point of contact for the Verwaltung of the office building.
• General caretaking of the premises.
• Understand and maintain the alarm system.
• Coordinate with external vendors and service providers for office maintenance and repairs.
• Escalate alarms to the relevant department.
• A member of Team Green with overall responsibility for recycling and waste.
• Assistance to the IBSAG Project Manager for office related projects.

Core skills and knowledge

• Strong interpersonal and communication skills.
• Highly organised and with an ability to prioritise many tasks easily.
• Proactive.
• Positive mindset with a can-do attitude.
• Bright and energetic personality.
• Dedication and ownership – taking full accountability for areas of responsibility.
• Flexible and able to adapt to a dynamic and high-pressure environment.
• Self-sufficient and independent problem solver.
• Fluent in English and German (French is an advantage).

Experience and background

• 3–5 years' experience in a similar role
• Experience in an international or corporate environment
• Background in private banking, wealth management, hospitality or executive support is advantageous

Working environment

This role is based full-time in our Zurich office and is integral to maintaining a professional and welcoming workplace.

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