sr. Optimization Solution Consultant

Are you at your best when you're the technical bridge between complex customer needs and a solution that actually works? If you enjoy shaping solution architectures, running high-impact demos, and guiding teams to build real optimization applications — without needing to build everything yourself — this role at AIMMS might be exactly what you're looking for.

What We Do (and why it matters)

AIMMS is an optimization software company. Our platform helps organizations build and deploy decision-support applications that turn complex planning problems into actionable, optimal decisions — across supply chain, operations, and resource allocation. We combine mathematical optimization with modern application development so customers can move from models to scalable, production-ready apps with real business impact.

The Role

As a Solution Consultant, you'll be the senior technical point of contact for a portfolio of customers and prospects — from qualified pre-sales opportunities through onboarding and long-term technical account management. Your primary mission: make the technical story credible, clear, and compelling, and ensure customers can successfully build and adopt on AIMMS.

Here's what makes this role stand out:

• High-impact pre-sales ownership – Directly influence win rates through technical narrative, demos, and trial success — no individual sales quota.
• Real solution architecture work – Advise on architectures, integrations, and data/process flows tailored to each customer's stack.
• Cross-functional seat at the table – Daily collaboration with Sales, Account Management, Customer Success, R&D, and Support.
• Variety and depth – From optimization design discussions to integration guidance, workshop delivery, and escalated support. Apply optimization concepts to real-world customer use cases.

How You'll Make an Impact

You'll own the technical relationship where it matters most: proving fit, reducing risk, accelerating time-to-value, and keeping adoption on track.

• Own technical account relationships – Be the senior technical contact for named accounts, staying close to how customers build and adopt AIMMS, and stepping in with a clear action plan when things are at risk.
• Define solution architecture & integrations – Guide customers on architecture options, data flows, and integration approaches (APIs, cloud, libraries) tailored to their constraints.
• Lead technical pre-sales – Translate requirements into a credible technical proposition, clearly articulate what AIMMS can and can't do, and help drive conversion from opportunity to contract.
• Deliver demos, trials & workshops – Tailor demos to specific scenarios, contribute to RFP/RFI responses, and run trial work sessions that support strong decision-making.
• Drive onboarding & enablement – Define onboarding plans, deliver training (remote or on-site), and guide customers through their first working application with real business impact.
• Support customer success & retention – Surface risks early, run technical success touchpoints, and hand off expansion signals to Account Managers with full context.
• Act as internal technical consultant – Be the voice of the optimization application builder, pressure-testing product and roadmap choices against real customer needs.
• Handle support tickets (secondary, <20%) – Take on second/third-line tickets related to building optimization apps, coordinating with R&D when needed.

What Will Help You Thrive

• ~5 years in a customer-facing technical role — Solution Consultant, Technical Consultant, Solution Engineer, or a delivery/consulting background with equivalent skills.
• Strong optimization & OR foundation – Comfortable discussing modelling approaches and solver behavior, and able to translate problem statements into solution direction.
• Hands-on tool credibility – Experience with optimization solvers and ecosyst