Assistant Relationship Manager

Job Description

What is the opportunity?

As the Assistant Relationship Manager, you will be responsible for assisting the Relationship Manager (“RM”) to manage our relationships with customers within the assigned portfolio.

What will you do?

• Support RM in providing admin service to clients esp. of high visibility or complex requirements
• Assist in providing updated market information to clients
• Handle clients' requests and instructions directly, including trade processing and inquiries on operational issues
• May provide marketing support for RM, perform limited business prospecting activities, including client/prospect communication and seminar activities
• Collect and prepare documentation for account opening, KYC and risk profiling
• Work closely with internal partners on monitoring the entire trade processing, including system input, settlement, confirmation and remittance
• Adhere to RBC policies and procedures thereby protecting the business from financial and reputational risk
• Comply with relevant Group policies, consider and escalate the adequacy and effectiveness of the business controls on a regular basis
• Follow operating procedures which include relevant controls to meet group and local policy requirements
• Participate in projects assigned by Business Management (BM) team
• Escalate client and risk issues to Team Head, BM or other members of FO mgmt. team where necessary
• Preparation of RM’s business trip and client meetings
• Assist in other ad‐hoc projects and client related matters
• Pre-agreed key deliverables of process change/improvement projects
• Deputizing other ARMs on ad-hoc basis
• Continuously upgrade of relevant skills and completion of CACS requirements on CPD hours
• Administrative support and other duties as assigned by higher management
• Effective management of KRIs

What do you need to succeed?

Must-have

• Degree or equivalent is required
• The role would typically require 5 years of Assistant Relationship Manager experience in Private Bank
• This role requires speaking to clients from North Asia, proficiency in Mandarin is essential
• CACS Paper 1 and 2
• Excellent communication and client servicing skills
• Team Player
• Self motivated individual with a positive change mindset
• Excellent administrative and execution track records
• Ability to provide organization and client focus solutions
• Solid inter‐personal and communication skills
• Advanced Bloomberg & Reuters
• Strong knowledge in banking products especially in the WM space

Nice-to-have

• Avaloq system knowledge is preferred

What’s in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Additional Job Details

Address:

8 MARINA VIEW, #26-01 ASIA SQUARE TOWER 1:SINGAPORECity:

SingaporeCountry:

SingaporeWork hours/week:

40Employment Type:

Full timePlatform:

WEALTH MANAGEMENT**Job Type:*