Relationship Manager, Priority Clients

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Requisition Number: 56989

Job Location: Singapore, SGP

Global Grade: Band 8

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 30/06/2026

Posting End Date: 14/07/2026

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Job Summary

The purpose of the role is to

Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

To participate in marketing and promotional activities for customer acquisition.

To source and call on individual prospects

To provide quality, efficient after-sales services

To manage anti-attrition and retention of clients

To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

Responsibilities related to the delivery of business and/or financial objectives.

Processes

Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

Product mgrs, STMs and etc.

Skills and Experience

Client Acquisition Experience

Account Management (of HNW Individuals) Experience

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