System Analyst

DUTIES AND REPONSIBILITIES

NetSuite & ERP Transition (Primary Focus – Initial Phase)

• Support a major NetSuite lift-and-shift ERP migration from an existing environment, working closely with internal stakeholders and external implementation partners.
• Participate across the full delivery lifecycle, including requirements gathering, solution design, system configuration, testing, cutover, and post-go-live stabilisation.
• Provide Level 2 / Level 3 application support for NetSuite, including incident resolution, enhancements, and change requests.
• Develop and maintain functional and technical documentation, including process flows and solution designs.
• Act as a bridge between business users, IT teams, and vendors to ensure business requirements are translated into effective system solutions.

Integration & Data Enablement

• Support and coordinate ERP system integrations, including API-based integrations between NetSuite and other enterprise systems.
• Participate in integration testing, data validation, and issue resolution in collaboration with vendors and internal teams.
• Support data extraction, reconciliation, and reporting activities to enable operational insights and downstream analytics.

ERP & Digital Transformation (Medium to Long Term)

• Contribute to ERP strategy and roadmap planning, including future SAP S/4HANA implementation and support initiatives.
• Support continuous improvement of business processes enabled through ERP systems.
• Gradually expand responsibilities into business analytics, reporting, and data-driven initiatives, based on skills and interest.

REQUIRED SKILLS & EXPERIENCE

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 3-5 years of experience in ERP implementation, migration, or transformation projects, preferably involving NetSuite.
• Strong understanding of end-to-end business processes, including Finance, Procure-to-Pay (P2P), Order-to-Cash (O2C), and Inventory.
• Experience working with external vendors or system integrators within ERP delivery or support environments.
• Familiarity with system integrations and data flows across enterprise applications, including API-based integrations.
• Hands-on experience in NetSuite or other ERP systems; candidates with strong ERP experience and the ability to learn NetSuite quickly will be considered.
• Exposure to SAP (ECC and/or S/4HANA), ERP reporting, SQL, or business analytics is an advantage.
• Strong analytical skills with the ability to translate business requirements into system solutions and actionable insights.
• Proactive, adaptable, and collaborative, with the ability to operate effectively in fast-paced transformation environments.
• Motivated by continuous learning and long-term growth across ERP platforms, with a willingness to expand into data-driven and analytics-focused initiatives.