Project Specialist

Job Title: Project Specialist – Business Development Support

Employment Type: Full-Time

Work Location: On-Site – Jeddah, Saudi Arabia

Working Days: Saturday to Thursday (6 days/week)

Company Overview

Since our inception in 2006, Gentelle has redefined the standards of luxury hospitality. What began as a specialized provider of premium bed and bath linens has evolved into a leading hospitality solutions partner, serving clients across Saudi Arabia, Sri Lanka, and the Maldives.

Today, Gentelle offers a comprehensive portfolio of premium hospitality products, including bed and bath linens, bespoke drapery, outdoor furniture, vinyl flooring, and fine dinnerware. Our solutions are designed to enhance the guest experience while meeting the highest standards of quality, functionality, and design.

Trusted by leading hotels, resorts, healthcare institutions, and commercial establishments throughout the MENA region, Gentelle continues to deliver excellence through innovation, sustainable practices, and an unwavering commitment to craftsmanship and customer satisfaction.

Position Summary

We are seeking a proactive and highly organized Project Specialist – Business Development Support to coordinate awarded projects and customer orders from project handover through successful completion.

This role serves as the central coordination point between customers, suppliers, procurement, logistics, operations, finance, and installation teams, ensuring projects are executed efficiently, delivered on time, and supported with professional customer communication.

The successful candidate will enable the Assistant Manager – Business Development to focus on business development, client acquisition, relationship management, market expansion, and revenue generation while ensuring seamless project execution and outstanding customer satisfaction.

Key Responsibilities

• Coordinate projects from handover through completion.

• Coordinate activities with Procurement, Operations, Logistics, Finance, and Installation Teams.

• Follow up on quotations, orders, deliveries, installations, approvals, and project documentation.

• Maintain CRM, Basecamp, Dropbox, project trackers, and reporting systems.

• Prepare weekly project status updates and management reports.

•Support customer communication, issue resolution, project handover, and closure.

Education

Bachelor’s degree in business administration, Project Management, Supply Chain Management, Operations Management, Engineering, or related discipline.

Experience

• 3–5 years of experience in project coordination, commercial operations, procurement support, supply chain coordination, or customer service.

•Experience in Flooring, Interior Solutions, FF&E, Hospitality Projects, Construction Materials, or Fit-Out industries will be an advantage.

Skills & Competencies

• Strong organizational and coordination skills.

•  Excellent communication and follow-up discipline.

• Customer-focused and solution-oriented mindset.

• Proficiency in Microsoft Excel, Outlook, PowerPoint, ERP systems, and reporting tools.

•  Ability to manage multiple projects simultaneously.