GIS Program Manager 5

Requisition ID 200676 Date posted 06/28/2026 Work Location Model On-site Flex Work Location Singapore-SG-Singapore Work Country SingaporeThe group you’ll be a part of

The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives.

The impact you’ll make

As a GIS Program Manager 5 within Architecture and Engineering, you will play a critical role in shaping how client services solutions are designed, engineered, integrated, and transitioned into stable operations. This role sits at the intersection of architecture platform design, engineering enablement, and service transition, helping turn approved designs into operationally supportable services. You will contribute to the development of scalable, supportable, and standards-aligned end-user computing and client services solutions across the global environment. By partnering across architecture, engineering, service design, and operations teams, you will help ensure that solutions are not only strategically well-designed, but also automated where possible, integrated across platforms, and ready for successful transition into business-as-usual operations. Your impact will be measured by the quality of solution design contributions, the effectiveness of automation and integration outcomes, and the smoothness of end-to-end transition from concept and service design through steady-state service operation.What you’ll do

• Contribute to architecture platform design activities by translating business, operational, and technical requirements into scalable client services solution designs.
• Serve as a subject matter expert in engineering, automation, and integration, helping define practical implementation patterns that improve quality, consistency, and operational readiness.
• Partner with service design, global service desk, platform operations, and engineering teams to ensure solutions are designed with supportability, maintainability, and lifecycle ownership in mind.
• Drive and coordinate end-to-end transition activities from approved design through implementation, operational readiness, hypercare, and transition to BAU.Help define technical standards, reference patterns, integration points, and guardrails that improve repeatability and reduce design-to-operation friction.
• Support engineering execution across endpoint, platform, automation, and service integration workstreams, ensuring solutions align with approved architecture and operating model expectations.
• Identify opportunities to improve automation, eliminate manual operational overhead, and increase service reliability through better tooling, orchestration, and integration.
• Facilitate alignment across cross-functional stakeholders including architecture, engineering, operations, service owners, and business partners.
• Ensure solution documentation, transition artifacts, support models, and operational acceptance criteria are complete and fit for production handoff.
• Assess delivery and transition risks, drive mitigation plans, and escalate issues that could impact service readiness, user experience, or operational stability.
• Contribute to continuous improvement of service design, engineering, and transition practices across the Architecture and Engineering function. Who we’re looking for

• We are looking for a technically strong and execution-oriented leader who can operate effectively between architecture and operations. This individual is not required to be a fully independent enterprise or client services architect on day one, but should demonstrate strong readiness to contribute meaningfully to solution architecture, influenc