Manager, AI/Automation SEAO

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

Job Title: AI & Automation Manager

Primary Purpose: The AI & Automation Manager is responsible for designing, delivering, and scaling intelligent automation and AI-driven solutions that improve operational efficiency, decision quality, and employee productivity across the organization.

The successful individual will require proficiency in Robotic Process Automation (RPA), Generative AI, Agentic AI and Enterprise Analytics, combining hands-on technical execution with strong analytical thinking and governance awareness. The analyst will work closely with business stakeholders, IT, security, and data teams to identify automation opportunities, build production-ready solutions, and ensure all AI initiatives are deployed in a secure, governed, and ethically responsible manner.

• Strong hands-on experience in Robotic Process Automation (RPA).

• Proven delivery experience using UiPath (Studio, Orchestrator, attended/unattended bots)
• Experience in process discovery, documentation, exception handing, and bot performance optimization

• Practical experience with Generative AI assistants built on LLMs, such as:-

• Enterprise ChatGPT, Claude Enterprise, Microsoft CoPilot M365, Perplexity, or similar
• Designing prompt strategies, reusable templates, and user-facing AI workflows
• Applying GenAI to real business uses cases

• Exposure to building or integrating AI applications on cloud AI platform (preferred, not mandatory):-

• AWS Bedrock (model selection, orchestration, secure access)
• Azure AI Foundry / Azure OpenAI (prompt flows, grounding, enterprise integration)

• Experience developing data, reporting, and business intelligence solutions, including:-

• Dashboard design and storytelling for executives and business users
• Tools such as Microsoft SSRS, Power BI, MicroStrategy, Snowflake and Tableau
• Understanding of data models, data quality, and performance considerations

• Hands-on experience with Agentic AI and autonomous workflows, such as:-

• Claude CoWork, Microsoft CoPilot Studio, UiPath Autopilot
• Designing task-oriented agents that plan, reason, and execute human-in-the-loop controls

• Experience in working within enterprise IT, shared services or digital transformation teams
• Experience in managing vendors project delivery & execution; change & issue management

The accomplished individual will possess

• Technical & analytical skills

• Ability to translate business problems into automation and AI use cases
• Strong understanding of process logic, decision trees, and workflow orchestration
• Data literacy with the ability to interpret da