Product Policy Specialist

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[About the role] The Product Policy Function Sits At The Critical Intersection Of Government Policy And Digital Product Delivery. It Enables Tech Teams To Succeed In a Complex Public Sector Environment By

• Guiding product teams through regulatory and policy considerations / constraints; and
• Supporting public agencies to understand how technology can improve public service delivery

As a Senior Manager (Individual Contributor), you will play a key role in shaping policy approaches that enable good technology outcomes. You will work directly with internal product teams and public agencies to identify blockers, develop pragmatic policy strategies, and help align digital products with regulatory, operational, and public interest needs.

Join us if you are excited about working in the nascent tech policy space and to strategically influence how tech, policy and ops are effectively deployed in the public service.

[What you will be working on] Policy-Product Integration

• Translate policy constraints / intent into actionable guidance for product teams
• Help agencies understand how product design choices intersect with public policy goals
• Advise on trade-offs between user experience, compliance, and government outcomes

Strategic Problem Solving

• Identify systemic barriers to effective digital delivery (e.g. outdated policies, fragmented approvals)
• Co-develop solutions with internal and external stakeholders that balance compliance with innovation
• Use systems thinking and backcasting to assess long-term implications of policy-product decisions

Stakeholder Engagement

• Work closely with product managers, designers, engineers, legal, and policy teams
• Collaborate with public agencies to align on project objectives and delivery conditions
• Communicate clearly across technical and non-technical audiences

Writing & Communication

• Craft memos, policy notes, and communications that frame product issues in clear, policy-aligned terms
• Present recommendations to internal leads and external partners with clarity and persuasion

[What we are looking for]

• Government Acumen: Understands how regulations, governance processes, and public accountability shape digital delivery. Familiarity with Singapore’s public sector or similar operating contexts is a plus.
• Product Orientation: Comfortable working with digital product teams, understanding product life cycles, and prioritising user needs. Able to assess how tech decisions can drive or hinder policy outcomes.
• Systems Thinker: Able to anticipate downstream impacts, navigate ambiguity, and identify root causes in complex systems.
• Initiative & Ownership: Self-starter who can independently scope and drive initiatives. Comfortable making progress in unclear or fast-evolving contexts.
• Strong Communicator: Excellent written and verbal communication. Able to synthesise complexity and convey compelling recommendations.
• 6–10 years of experience in public policy, product strategy, regulatory affairs, or related fields
• Demonstrated experience in roles requiring cross-funct