Deal Desk Analyst

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! About OutSystems At OutSystems, we are accelerating digital transformation globally by empowering organizations to build enterprise-grade applications quickly and efficiently. As our presence in the APAC region—with Singapore serving as our dynamic regional headquarters—continues to expand rapidly, we are seeking a highly analytical and strategic Deal Desk Analyst to join our team.

This role is a premier opportunity for a commercial operations professional who wants to elevate their career by combining deep financial acumen with the opportunity to shape high-stakes, complex enterprise technology deals across the diverse Asia-Pacific market.

Position Overview

• Role Title: Deal Desk Analyst
• Location: Singapore (Hybrid)
• Employment Type: Full-time, Permanent
• Language Requirements: Business-level fluency in English is mandatory.

Key Responsibilities As a Deal Desk Analyst, you will be the central operational engine for regional deal execution, ensuring commercial viability and compliance.

• Strategic Deal Structuring: Collaborate directly with regional Account Executives and Sales Leadership to construct complex, non-standard enterprise deals, optimizing for both customer value and OutSystems' revenue goals.
• Commercial Advisory: Serve as a trusted advisor to the sales team on pricing strategies, discount positioning, contract negotiations, and commercial terms.
• Cross-Functional Orchestration: Act as the primary liaison aligning Sales, Legal, Finance, and Order Management. Ensure smooth communication and swift resolution of roadblocks during the quote-to-cash process.
• Compliance & Governance: Ensure all proposed deals adhere to internal corporate policies, legal guidelines, and software revenue recognition principles (e.g., ASC 606).
• System & Process Optimization: Manage and optimize the Configure, Price, Quote (CPQ) process within Salesforce. Identify bottlenecks in the deal approval workflow and propose process improvements to increase deal velocity.
• Data Accuracy & Reporting: Maintain pristine accuracy of deal data in CRM systems, providing leadership with reliable insights into deal pipeline, discount trends, and commercial metrics.

Qualifications We are looking for a highly analytical, commercially minded professional with a keen eye for detail and the confidence to guide senior sales teams.

• Professional Experience: 3 to 5 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or Commercial Finance role, specifically within the B2B enterprise software (SaaS/PaaS) industry.
• Technical Tooling: Strong, hands-on proficiency with CRM and CPQ systems (Salesforce CPQ experience is highly preferred). Advanced proficiency in Excel/Google Sheets for financial modeling.
• Commercial Acumen: Deep understanding of enterprise software pricing models, subscription metrics (ARR, MRR, Churn), and SaaS legal/commercial terms.
• Compliance Knowledge: Working knowledge of software revenue recognition standards and corporate compliance protocols.
• Communication & Diplomacy: Exceptional written and verbal communication skills. The ability to firmly but constructively push back on non-compliant requests while maintaining strong, collaborative relationships with a high-performing sales team.
• Cultural Intelligence: Ability to thrive in a highly diverse, multi-cultural environment, understanding the nuances of doing business across different APAC countries.
• Education: Bachelor’s Degree in Finance, Business Administration, Economics, or a related highly analytical field.

What We Offer

• Competitive Compensation: A highly competitive base salary paired with a bonus structure tied to company growth.
• Statutory Benefits: Central Provident Fund (CPF) contributions for Singapore Citizens and Permanent Res