ASEAN Cluster Security Lead

The Cluster Security Lead will provide direction and mentorship to a team of security managers responsible for the physical security of branches, offices, and other facilities within the ASEAN cluster. As the subject matter expert for physical security, they are the key point of contact for security matters and are required to engage all stakeholders through excellent communication and management skills.

In this role, you will support one of Control Risks’ most forward‑thinking and prestigious client accounts — a globally recognised organisation known for its commitment to delivering an exceptional workplace and service experience. This environment champions innovation, prioritises premium service standards, and empowers workplace professionals to act as true ambassadors of the client’s brand. You will play a key role in shaping how the workplace is experienced every day, contributing to seamless operations, meaningful interactions, and a service culture that reflects the client’s high‑touch, people‑centric strategy. Whether engaging with employees, partners, or visitors, you will help ensure consistency, quality, and excellence across all touchpoints and workplace environments.

Guided by a high‑performance mindset and an elevated service philosophy, you will support the creation of experiences that are intuitive, efficient, and aligned with the client’s Corporate Real Estate vision. Your work will contribute to operational excellence across the portfolio, enabling a workplace that is welcoming, productive, and representative of an esteemed global brand. The ideal individual brings a strong spirit of service, professional maturity, and a passion for creating environments where people feel supported and valued. Those who take pride in teamwork, ownership, and delivering best‑in‑class outcomes will find this role an opportunity to make meaningful impact every day.

Responsibilities:

• Primary responsibility is to keep the bank and its stakeholders safe by acting as the security subject matter expert and providing effective leadership and governance for the delivery of security across the area of responsibility
• Lead by example and model behaviours that are consistent with the Control Risks values.
• Support the client’s operational excellence programme:
• Support the client’s broader Corporate Real Estate and workplace strategy by proactively identifying operational needs, potential risks, and service gaps, ensuring they are addressed through the appropriate processes and channels.
• Collaborate closely with cross‑functional teams to drive timely, high‑quality resolution of issues across all workplace environments.
• Uphold safety, security, compliance, and confidentiality standards to maintain a reliable, well‑governed, and trusted workplace experience.
• Contribute insights, observations, and recommendations that enhance service quality, streamline workflows, and elevate the overall employee, guest, and stakeholder experience.
• Work collaboratively across the Corporate Real Estate function:
• Work proactively and collaboratively across teams to anticipate needs and support colleagues, stakeholders, with a seamless, solution-oriented approach.
• Partner with workplace, facilities, operations, and experience teams to deliver cohesive, end to end service across work environments.
• Support, advise and facilitate the implementation of the partnership Security Playbook. Oversees procedures for security controls in alignment with global and local standards incorporating best practices and innovative thinking in the delivery of security. Review existing measures and recommend improvement plan to enhance/strengthen security regime. This includes sourcing and evaluating new technology in the market for possible implementation.
• Monitors the execution by others of security operations, security system maintenance, project works, and lifecycle replacements in alignment with Security Playbook, Bank stakeholder requirements, gl