Inside Sales Representative, Sales Support

Key Responsibilities

Commercial & Quotation Ownership

• Own end-to-end RFQ and quotation process (BOM review, cost sourcing, pricing strategy, and submission)
• Drive quote turnaround speed and accuracy to support sales conversion
• Partner with Sales & Product teams to optimize pricing, margin, and win rate
• Actively follow up on quotes to improve conversion and close opportunities

Customer & Account Support

• Serve as key interface for assigned BDG accounts, ensuring responsive and professional communication
• Identify new opportunities within existing customers (cross-sell / expansion)
• Be a hunter to get new Customers and compile list of prospective leads from various sources and make cold calls.
• Maintain and strengthen relationships through proactive engagement, not just reactive support

Supplier & Internal Coordination

• Work with suppliers to secure competitive pricing, availability, and lead time
• Coordinate with Sales, Product management, and Operations on complex RFQs, alternates, and NPI projects where applicable
• Manage ECN/EOL, allocation challenges, and ensure continuity of supply

Execution & Order Management

• Ensure accurate order processing, backlog management, and contract pricing (if applicable) updates
• Monitor delivery schedules and resolve issues related to logistics, quality, and RMA
• Handle credit/debit notes and support issue resolution across stakeholders

Performance & Reporting

• Track quote-to-order conversion, pricing trends, and customer activity
• Support Sales with pipeline visibility, forecasting and reporting
• Contribute to BDG revenue targets through measurable KPI performance

What We’re Looking For

Experience & Skills

• 3–7 years’ experience in inside sales / quotation in electronics distribution (IP&E preferred)
• Strong background in RFQ handling, pricing, BOM management, and supplier coordination
• Sales Driven, Good attitude, diligent, attention to the details and willing to learn;
• Able to multi-task and work under pressure in a fast-paced environment;
• Fluency in spoken English and Mandarin (to liaise with Mandarin speaking Associates);
• Experience in Interconnect, Passives and Electromechanical markets preferred

Commercial Mindset (Critical)

• Proven ability to go beyond processing → influence deal outcomes
• Strong sense of urgency, ownership, and accountability
• Comfortable working in target-driven, fast-paced environment

Communication & Collaboration

• Strong interpersonal skills with ability to work across Sales, Product, Suppliers, and Customers
• Clear, concise communication with commercial awareness

Tools & Capability

• Proficient in Excel, quoting tools, and ERP systems
• Ability to manage large BOMs and complex data accurately

Job summaryDrive BDG growth by driving RFQs, pricing and customer engagement & ensuring effective execution in quoting, order management & supplier coordination.Key selling points

• Be Part of a Sales Driven Team
• Sales Incentive
• Daily Shuttle Bus Provided (From Tampines / Tampines East MRT)

Job Type: Full-time

Pay: $3,000.00 - $4,000.00 per month

Benefits:

• Health insurance

Work Location: In person