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Gstaad - Office & Operations Coordinator
AlpineXpress - Luxury Swiss Private Transfers · Bagnes
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Job description
Office & Operations Coordinator
About Us
Buri Limousine AG is a leading provider of premium chauffeur and transportation services in the Bernese Oberland. We are seeking a dedicated, professional, and highly organized Office & Operations Coordinator to join our team and support our daily operations.
Key Responsibilities
- Plan and coordinate drivers, vehicles, and transportation services for individual clients and group bookings.
- Manage customer inquiries via email, telephone and whatsapp in a professional and timely manner.
- Deliver exceptional customer service and ensure a consistently high level of client satisfaction.
- Prepare and follow up on quotations for tailored transportation solutions.
- Support the planning and execution of events, VIP transfers, and special projects.
- Monitor driver schedules and ensure compliance with legal driving and rest-time regulations.
- Support bookkeeping, invoicing, and other administrative tasks.
- Act as a key point of contact between clients, drivers, and management.
Qualifications
- Strong customer service mindset with a commitment to delivering outstanding service.
- Flexibility to work outside regular office hours when required, including evenings, weekends, and public holidays.
- Discreet, trustworthy, and able to handle confidential information with professionalism.
- Proactive, solution-oriented, and capable of working independently.
- Excellent organizational skills and the ability to remain calm and efficient in a fast-paced environment.
- Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
- Excellent written and spoken English; German and French are an advantage.
- Previous experience in tourism, hospitality, luxury services, transportation, or a similar service-oriented industry is preferred.
- Valid Swiss Category B driving licence required.
- A Swiss professional passenger transport licence (Code 121) is considered an advantage.
What We Offer
- A motivated, professional, and supportive team with many long-standing employees.
- Assistance with finding accommodation if required.
- A varied and challenging role in a dynamic, international, and customer-focused environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- Possibility of working from home on an occasional basis.
If you are interested in joining our team, we look forward to receiving your application at info@limousine-gstaad.ch.
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