Senior Associate Security Technical Services Systems Integration Specialist

Make an impact with NTT DATA

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Your day at NTT DATA

The Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).

This role performs configurations, actions installations and attends to break/fix events.

This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Key responsibilities:

• Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
• Takes responsibility for problem resolution and troubleshooting during project lifecycle
• Escalates complex problems to the relevant third parties.
• Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
• Compiles and maintains project administration (Time Capture and feedback to stakeholders)
• Conducts elementary presentations within the customer's organization.
• Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Developing fundamental project and administration ability
• Developing understanding and appreciation of technical design principles and compute layers.
• Ability to develop an understanding of fundamental project and administration processes.
• Display a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.
• Knowledge on security concepts and application of those concepts.
• Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
• Developing knowledge on log collection mechanism such as Syslog, Log file, DB API.
• Developing knowledge in security architecture.
• Developing knowledge on log collection mechanism such as Syslog, Log file, DB API.
• Developing knowledge in security architecture.
• Developing knowledge in ETL concepts, data processing at scale and data stream pipelines through Terraform.
• Ability in cloud services on at least one of the following providers: AWS, Azure, GCP.
• Developing knowledge web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling.
• Developing understanding any of the following - Java, Python, TypeScript, JavaScript, R, .NET, PowerShell.
• Developing knowledge in serverless development.
• Analytical skills and ability to communicate effectively.
• Ability to solve problems in innovative ways while adhering to industry standards and practices.
• Developing understanding practices on securing data and systems by applying appropriate authentication and authorization controls.
• Developing understanding of Event Driven Development and asynchronous operations.
• Developing understanding project fundamentals which are demonstrated in the execution of installations and other assignments.
• Developing knowledge of security technologies and understanding of managed services concepts

​Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Vendor certification is mandatory.
• Azure Certified Security Engineer / PCNSA / FCA / CCNA Security.
• Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or sim