Senior Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Senior Facilities Manager

What this job involves:

As a Senior Facilities Manager at JLL, you'll oversee comprehensive facility operations for large-scale properties, delivering exceptional integrated facility management services. You'll lead multidisciplinary teams, serve as the primary contact between clients and vendors, and drive strategic initiatives that enhance asset value and occupant experience while maintaining compliance with safety and sustainability standards.

What your day-to-day will look like:

Operational Leadership Lead integrated facility operations covering maintenance, sustainability, safety, and governance. Establish systems for monitoring and continuous improvement while overseeing procedures, reporting, and technology deployment. Drive risk management programs addressing health and safety, fire safety, and environmental risks.

Client Relationship Management Serve as single point of contact for service delivery and build strong client relationships. Coordinate with site representatives to ensure quality service, fulfill contractual obligations, and achieve KPIs. Submit monthly performance reports and management documentation with improvement actions.

Financial Management Develop and execute operational budgets and capital plans while driving cost optimization. Support clients in achieving financial targets, manage fee collection, and monitor operational costs to ensure financial accountability.

Vendor & Compliance Management Manage vendor procurement, contractor relationships, and contract databases ensuring transparency and compliance. Conduct facility inspections and audits, oversee preventive maintenance using CAFM/CMMS systems, and respond to emergencies to minimize business disruption.

Strategic Innovation & Team Leadership Present data-driven recommendations for facility improvements and operational efficiency. Champion sustainability and energy efficiency initiatives. Build and mentor high-performing teams through coaching, feedback, and succession planning.

Qualifications:

Degree in Built Environment, Facilities Management, Engineering, or related field

Minimum 8 years in similar position with management/supervisory experience

At least 3 years providing Integrated Facility Management (IFM) services

Proven track record managing multiple sites

Experience with CAFM/CMMS systems and facility management technology

Strong financial and budget management capabilities

Tier 2 Certified Facilities Management Expert (CFME) by SIFMA (preferred)

SCEM (Singapore Certified Energy Manager) or Green Mark Manager certification (preferred)

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have op