Senior Specialist – Business Product Management - Biometrics – IM Strategy, Planning & Business Product Management Team (AD7)

This selection procedure is intended to fill one (1) currently available post.

Europol retains the right to make use of the reserve list to select candidates for similar posts within the organisation, should business needs require so.

1. Organisational context

Organisational setting:

The Information Management (IM) Unit is responsible for delivering activities aimed at streamlining and strengthening Europol’s IM capabilities and supports the role of the Chief Information Officer (CIO). This requires providing a holistic approach to all Europol IM activities by channelling all business demands and initiatives in the area of IM through a dedicated point of assessment, planning and prioritisation, in order to ensure their strategic and innovative alignment, as well as their compliance with the applicable legal framework and the relevant policies/procedures.

Purpose of the post:

The incumbent will be responsible for the coordination of planning, development, and management of biometric data processing solutions (facial recognition, automated fingerprint identification systems [AFIS], DNA solution, biometric data management) within Europol’s product portfolio to fulfil requirements of new legal acts and to accommodate business needs of the end users. In particular, the incumbent is expected to develop a blueprint of a new DNA capability and subsequently coordinate its implementation.

The role will involve collaborating with cross-functional teams across the organisation, understanding future developments and their impact on the law enforcement community, and ensuring that Europol’s products align with business needs of internal and external stakeholders and regulatory requirements.

Reporting lines:

The incumbent reports to the Senior Specialist - Head of Team - IM Strategy, Planning & Business Product Management.

2. Functions and duties

The successful candidate will have to carry out the following main duties:

• Provide expert guidance to define and develop the roadmap for Europol’s biometric capabilities in line with strategies, legal requirements and stakeholder expectations, and plan the activities accordingly;
• Act as the bridge between technical teams and stakeholders internally at Europol and externally to implement new capabilities or enhance existing ones;
• Engage with key stakeholders such as internal teams, Member States authorities, other EU Agencies to identify business needs and requirements;
• Collaborate with cross-functional teams to define and review product requirements and features, to align with business goals;
• Elaborate and evaluate policies, business processes and procedures;
• Ensure the alignment of biometric capabilities with legal and data protection requirements, support drafting of data protection impact assessment(s);
• Deliver trainings sessions and presentations;
• Provide support, advice and issue resolution to end users and other stakeholders; address inquiries, issues, and feedback and strive to continuously improve the user experience;
• Gather business intelligence and produce reports related to the content and use of relevant systems;
• Conduct research to identify trends, opportunities, and technology landscape in relation to biometrics data processing;
• Keep abreast of relevant laws and regulations related to biometrics data processing, with specific focus on facial recognition;
• Perform any other duties in the area of competence as assigned by line management.

3. Requirements - Eligibility criteria

a. Candidates must

• Be a national of one of the Member States of the European Union and enjoy full rights as a citizen;
• Have fulfilled any obligations imposed by the applicable laws on military service;
• Produce appropriate character references as to his or her suitability for the performance of the duties;
• Be physically fit to perform the duties pertaining to the post as further sp