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Business Development Specialist, APAC
Catalent Pharma Solutions · Singapore
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Job description
The Business Development Specialist, APAC reports to the Head of Commercial and Operations, APAC
In concert with Catalent’s Patient First philosophy, this position is key in our efforts toward continuous improvement of our processes & information which will allow quality drug products to reach patients safely and efficiently.
I. Essential Functions:
- Proactively hunt for new clients and opportunities within the APAC Region (excluding China) through various channels such as cold calling, networking, and attending industry events.
- Build and maintain strong relationships with potential customers by providing exceptional customer service and showcasing the value of our products/services.
- Collaborate with seasoned colleagues from the APAC team to transfer opportunities seamlessly and ensure a smooth sales process.
- Set up appointments with potential clients and work with the current BD team to present product/service offerings and address any queries or concerns.
- Utilize CRM (Customer Relationship Management) system to track and manage customer interactions, update contact information, and monitor progress on leads and opportunities.
- Provide regular follow-up reporting on sales activities, including pipeline updates, lead conversion rates, and sales forecasts.
- Set up and manage performance KPI’s that are directly linked to the APAC Go-to-market strategy.
- Preperation of adhoc reports for manager.
- Other role relevant duties as assigned by manager.
II. Specific Duties, Activities, and Responsibilities:
The responsibilities can be broken down into three major areas:
1. New Business Prospecting:
- Actively participate in new business generation, contributing measurably to achieving team sales targets through consistent outbound outreach to create qualified opportunities and support deal closure.
- Leverage market intelligence platforms (e.g., TrialTrove, GlobalData, Zymewire) to gather market trends, identify prospects, and provide actionable insights to BD’s.
- Partner with all BDs on targeted campaigns to expand Catalent’s customer base by consistently identifying, engaging, and nurturing new prospects.
- Achieve KPI’s specifically related to a sales target of closed deals and number of opportunities generated through this prospecting process.
2. Sales Campaign Execution:
- Collaborate closely with BD to deliver high-impact targeted campaigns, including aligning on account strategy, sharing insights from ISG activity, supporting personalized outreach, and converting campaign engagement into qualified meetings.
- Follow up on marketing-generated leads (e.g., from webinars, events) to qualify and advance potential opportunities.
- Execute Territory Campaigns for the selling team, reporting results bi-weekly and documenting them in the CRM.
- Manage tradeshow/event campaigns in close cooperation with Marketing, documenting them in the CRM.
3. Sales Support:
- Provide backend sales support to all BDs, including research, information gathering, bid-defense preparation, vendor qualification, and CDA processing, to accelerate initial business engagement timelines and enhance winning rates, as well as other assignments when needed from the team.
- Take ownership of a small portfolio of outbound generated accounts to gain practical experience in early BD engagement. This involves leading introductory outreach, conducting early discovery-style conversations, documenting customer needs, and progressing accounts to a point where they can transition smoothly into full BD cycles.
III. Position Requirements:
Education or Equivalent: (Minimum required to perform job)
- Bachelor’s degree; scientific or business degree preferred.
Knowledge/Skills Requirements:
- Minimum of two years’ experience within sales, project management, supply chain, marketing, recruiting, or related function.
- Pharma industry experience preferred.
- Hunting mentality mandatory.
- Ability and willingness to
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