Product Owner - Back Office, Integration & Ecosystem

Are you a Product Owner who has built integrations that genuinely eliminate manual work — not just connect systems, but remove the human effort between them? Do you understand how operational data flows across scheduling, HR, expense, and finance tools? Can you translate complex customer workflows into integration logic that works reliably at scale?

If so, we'd love to meet you.

At C Teleport, we manage high-volume, high-stakes crew travel for maritime, aviation, and energy operators. In this environment, manual work is not just inefficient — it is a risk. Our integration layer exists to eliminate it: automating data flows across every system a travel manager, crew planner, or finance controller touches, so that human attention goes to decisions, not data entry.

As Product Owner for Back Office, Integration & Ecosystem, you own that layer — and more. You will shape how C Teleport's capabilities are exposed and adopted across our customers' ecosystems, and you will help set the new industry standard for AI-assisted crew travel operations. This is not a coordination role. It is hands-on ownership of the integrations and platform capabilities that define our competitive position.

Key Responsibilities

• Integration strategy and ownership

Own the integration product area end-to-end: decide what we build, prioritise the backlog, design integration architecture, write clear acceptance criteria, and drive delivery. You partner with engineering and customer success — but strategy and prioritisation are yours.

Research and understand the systems our customers run: crew scheduling tools (Compas, Leon), HR systems, expense platforms (Concur, Expensify), and ERP/accounting systems (SAP, Microsoft Dynamics). Define what seamless integration means for each customer segment.

• Workflow translation

Map customer operational workflows to integration logic. Understand how a crewing team plans a voyage, how HR records an assignment, how finance reconciles the trip — and translate that into data mappings, sequencing rules, and error handling that engineering can implement without constant back-and-forth. You are the bridge between what a customer describes and what gets built.

• Supplier and partner coordination

Manage the relationships with suppliers of the tools we integrate with. Orchestrate the work between our engineers, customer admins, and the engineering and support teams on the supplier side. You ensure alignment across all parties and keep integrations moving from design through to live deployment.

• Discoverability and adoption

Own how C Teleport's capabilities are exposed — not just integrated. Ensure our platform surfaces the right functionality through well-designed APIs, developer documentation, and in-product signposting, so customers and partners can find, understand, and adopt what we offer without a custom implementation project every time.

• Setting the new standard for AI-assisted travel operations

Shape how C Teleport participates in the next generation of crew travel operations. This means designing capability exposure — APIs, webhooks, structured integrations — that lets automated systems and AI agents discover, invoke, and orchestrate C Teleport functionality. Our ambition is not to keep pace with industry change: it is to define what modern, AI-assisted crew travel operations looks like.

Customer outcomes and data

• Define and track KPIs for integration health and adoption: onboarding time, integration deployment rate, manual workaround reduction, data accuracy, and support volume. Use data to validate that what ships actually delivers value.

Requirements

• 3+ years as a Product Owner or Product Manager shipping integrations, onboarding, or platform/API products in a B2B SaaS, travel tech, or fintech company — with real customers deploying and using what you built.
• Hands-on experience with API design, REST patterns, and webhook-based integrations. You