Workplace Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Workplace Coordinator strengthens the sense of community at JLL offices, by helping the workplace team facilitate togetherness, making operating in a JLL office space simple and easy, positively linking people and solutions, whilst undertaking all of this in a receptive, fun, approachable and responsive way.

JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL’s “The Future of Work” methodology.

This Workplace Coordinator role supports engagement with stakeholders (internal and external), as well as improvement in facilities management and the delivery of client-centric service excellence to end users.

Key activities the Workplace Coordinator is required to assist with include:

Client/Stakeholder Support – Provide superior customer service to meet on-site client’s expectations

Procurement & Vendor SupportAssist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)

Assist in the procurement of vendors and services as required

Finance SupportAssist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

Health & SafetyConduct regular audits to ensure safety procedures are being complied with

Assist in carrying out safety procedures when needed

Site Operations tasking (% allocation depends on site)Overseeing and coordinating placements of all incoming deliveries

Recording delivery information on incoming shipments for each specific vendor

Conference Rooms CoordinationCoordinate booking of the conference rooms

Prepare Conference room areas for meetings

Organize any specific requirements from the clients regarding meetings

Coordinate DCI or customer meals as directed

Consumables OrderPerform the weekly consumables order

Receipt all consumables delivered and store as required

Forward receipts to FM team for records

Ensure adequate consumables available for clients

General Site CleanlinessPerform inspections on the cleaning onsite

Give direction to the onsite cleaning staff, ensuring Data Halls and service corridors are kept tidy

Organize any special clean requirements

Escorting Clients/ContractorsEscort clients in areas only persons with Level 1 Security Access can reach

Assist in maintaining client access requirements.

Risk ManagementAssist in the property risk management program

Participate in the disaster recovery and business continuity plans as required

Follow established escalation procedures and incident reporting procedures

Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets

Other tasks consistent with the role of Workplace Coordinator

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table