Traveller Support Agent - French / English Speaker – Remote

Join us in shaping exceptional travel experiences!

We're a fast-growing travel company supporting an international clientele, and we're looking for a Traveller Support Agent who combines strong travel expertise with a highly personalized approach to customer care.

What you'll do:

Support travellers throughout their journey, providing real-time assistance, coordinating solutions, managing requests, and ensuring a smooth and thoughtful travel experience from start to finish.

You bring:

• 5+ years of experience in travel, travel assistance, concierge, destination support, or customer experience in tourism.

• Fluent / near-native French & English (mandatory)

• Strong understanding of traveller expectations and operational realities of the tourism industry

• Ability to manage multiple situations with calm, ownership, and attention to detail

• Excellent communication and problem-solving skills

• A genuine interest in creating seamless and personalized travel experiences

What we offer:

• 100% remote

• Independent Contractor agreement

If you enjoy helping travellers and creating memorable experiences through service and operational excellence, we'd love to hear from you.